
Faulkner Toyota Trevose
Trevose, PA
Filter Reviews by Keyword
By Type
Showing 2,045 reviews
I was very pleased with the ease of setting up an immediate appointment. The service team was friendly and knowledgable. The price was very fair and the work was completed in timely fashion. The s immediate appointment. The service team was friendly and knowledgable. The price was very fair and the work was completed in timely fashion. The service department was recommended by my brother-in-law and I would recommend it to others. More
I made my 5000 mile maintenance appointment when I purchased the car back in February and was told by my salesman that I could get a early appointment and be out very quickly. I was the first person t purchased the car back in February and was told by my salesman that I could get a early appointment and be out very quickly. I was the first person to arrive at the drive thru service the day of may appointment at 7:30 am. My car was finally done with the service at 8:45. With the amount of milage I drive I always make a appointment with my local car repair station every 5000 miles for my oil changes and am back on the road with in 1/2 hour. I just think that 1 hour and 15 min is very very long for the service. I have meetings I need to make and if this is the standard time for this type of service I will stay with my local car service station. More
Marc is a great salesman, this is our 2nd vehicle we bought from Marc,we left with a brand new 2011 Toyota Corolla and we are very pleased. My husband has a 2009 Toyota Rav4 and is so happy with the veh bought from Marc,we left with a brand new 2011 Toyota Corolla and we are very pleased. My husband has a 2009 Toyota Rav4 and is so happy with the vehicle, Also I am sooo happy with my car, a plus it's great on gas.. More
I have purchased several Toyota Camrys over the last 20 years from this dealership and have been totally satisfied with their sales & service. Greg Koldhoff of the service department is always courteous a years from this dealership and have been totally satisfied with their sales & service. Greg Koldhoff of the service department is always courteous and dependable in dealing with me over the years. I ask to be assigned to his "white team" with each new car that I purchase at this dealership. I highly recommend this agency for sales and service. More
After visiting 3 other Toyota dealerships in the area, Faulkner is the best! Michael Scammahorn gave me a fantastic deal on both my new Prius and on my trade-in. I can't say enough about this place. From Faulkner is the best! Michael Scammahorn gave me a fantastic deal on both my new Prius and on my trade-in. I can't say enough about this place. From beginning to end, both Michael Scammahorn and Michael Steinberg took care of me like family. Their straight forwardness, patience and great customer care made this the best new car experience in my life. I LOVE MY PRIUS and wish I would have done it years ago! THANK YOU Michael Scammahorn and Michael Steinberg! More
Employees are friendly,courteous,knowledgeble and up front with all costs associated with purchase of automobile. They do not try to hide additional charges added later. From experience with another a front with all costs associated with purchase of automobile. They do not try to hide additional charges added later. From experience with another automobile I purchased there previously the service was excellent. Toyota should be proud of this dealership. I would highly recommend to my family and friends. More
Marc? He was amazing!! On the phone giving us Marc? He was amazing!! On the phone giving us direction and later, standing outside in the rain to greet us when we arrived, Marc made us feel wel Marc? He was amazing!! On the phone giving us direction and later, standing outside in the rain to greet us when we arrived, Marc made us feel welcomed. He was patient, helpful, courteous, friendly and experienced. He gave us workable pricing and financing. His instructions (esp. on using bluetooth) was very informative and helpful. The car has lots of special features and not even things necessary for driving a car (like satellite radio). Yet Marc gave me as much time on that as I wanted....I am grateful to him for that. It was a pleasure to work with him. I felt lucky to have him as my salesman. More
Prompt service and kept the time that was given to us and it was a comfortable waiting area. The dealership and service department is close enough and easy to get to, without causing inconvenience. We will d it was a comfortable waiting area. The dealership and service department is close enough and easy to get to, without causing inconvenience. We will definitely return their when service is needed. More
Going to the service dept at Faulkner Toyota is a happy experience (believe me I've had many unhappy experiences at service dept). My team rep is always pleasant and courteous. He explains everything in de experience (believe me I've had many unhappy experiences at service dept). My team rep is always pleasant and courteous. He explains everything in detail so that the customer understands the work that is being done to their car. He also tells you the cost of the service beforehand. If customer has any questions you can contact him. I feel very confortable taking my car to Steve at Faulkner. More
We found our sales professional, Mike Steinberg, to be knowledgeable, low-key and very helpful. He has been great to work with. He was very good at communicating by phone and attentive to our many concern knowledgeable, low-key and very helpful. He has been great to work with. He was very good at communicating by phone and attentive to our many concerns. On a first visit on a busy Saturday, we stopped in just trying to see firsthand the Prius we had been reading about on the web sites. We left in about 45 minutes to rush off to work but with a good sense of the product, inventory, current incentives and trade-in offer. Without pressure or a lot of hype, Mike helped us work through our questions and reservations. When we were ready to buy a week or so later, we found all the folks we dealt with at Faulkner to be professional. On the day we decided on our car, we were in and out of the dealership in about 2 hours. Faulkner has been much easier to work with than the dealers we have chosen in the past. More