Faulkner Toyota Trevose

I gave this rating because of Mike Steinberg, who was indeed very courteous, polite & caring of my needs in purchasing my new rav 4 with a fantastic price & financing. Making the experience of purchasin indeed very courteous, polite & caring of my needs in purchasing my new rav 4 with a fantastic price & financing. Making the experience of purchasing a car go smoothly and stress free. Thank you. More

I live in Liverpool NY, which is a suburb of Syracuse. I was looking for a particular Camry in my local area, and checked several of my local Toyota dealerships and could not find the exact car I wanted. I was looking for a particular Camry in my local area, and checked several of my local Toyota dealerships and could not find the exact car I wanted. I then went to cars.com to do a more broader search, and ended up finding the car at Faulkner Toyota. I proceeded to call the dealership which was on a Saturday and ended up talking to Alan Rhode who is the sales person. Alan was more than pleasant and willing to help me. He ended up passing me over to his Sales Manager who is Steve Harris. In roughly 20 minutes, Steve had evaluated my trade and provided an offer for my car. He then asked what I wanted to pay for the new car. Within another 10 minutes we had a deal. I placed a deposit on the car, and proceeded to the dealership on the following Wednesday... 4 days later to complete the purchase. It was a 4 hour drive one way. When I arrived at the dealer, it was everything I had expected and more. I could not have felt more welcome to be there. There were no suprises and everything went exactly as planned. Alan was very accomodating to my questions. Knowing I had a 4 hour drive back home, Alan was brief yet very very thourough about the transaction. Once I arrived home I noticed a small chip in the hood. I called Alan and he immediately told me not to worry, and that he would mail to me some touch-up paint to take care of it. Alan also went above and beyond with providing to me a front license plate bracket (AT NO CHARGE $84 part!!) so I could meet the legal requirements of NYS. In summary, Faulkner Toyota provided to me hands down THE best car buying experience I have ever had. If I had the ability to move this dealership closer to my home I would. Dealerships in my area have a lot to learn in comparison to my experience with Alan Rhode and Steve Harris. WAY TO GO!!!!!!!! More

This is the 5th vehicle we have bought from Faulkner over the last 10 years. We are very satisfied with Alan Rhode, our favorite salesperson, as well as the GREEN team service department at Faulkner. Our sal the last 10 years. We are very satisfied with Alan Rhode, our favorite salesperson, as well as the GREEN team service department at Faulkner. Our sales experience is always smooth and Alan has become like part of the family over the years. We would recommend him without hesitation! More

Buying a new car is not a favorite activity of mine. I hate the baloney that goes on with checking with the manager, etc. Marc made the process simple. We told him what we wanted. He was able to help us a hate the baloney that goes on with checking with the manager, etc. Marc made the process simple. We told him what we wanted. He was able to help us and we were on our way with a new car within an hour. No problems at all! More

My experience was overall wonderful. I walked out of there with the car i wanted at the price I was comfortable with. The salsman i dealt with was very understanding of my needs and me made sure i got e there with the car i wanted at the price I was comfortable with. The salsman i dealt with was very understanding of my needs and me made sure i got exactly what I wanted. Hopefully I won't need another car any time soon, but I would recomend family and friends to go to not only the dealership but to also see Michael Steinberg because he helped me out tremedously. More

i had a great experience and i love my new car and mike was geat guy and help me a lot they all help me out there and they did the best to get me the price i want it for my 2010 toyota corolla i would reco was geat guy and help me a lot they all help me out there and they did the best to get me the price i want it for my 2010 toyota corolla i would recommend you guys to thies dealership to buy a nice car More

Came in to look at Rav 4's. Mike and I spoke for a while and 3.5 hours later I drove home a new Rav4. Dealer liked my 09 Camry since it had low miles and was in a good shape. We were able to work out a de and 3.5 hours later I drove home a new Rav4. Dealer liked my 09 Camry since it had low miles and was in a good shape. We were able to work out a deal in no time. I was not planning on this purchase at the time, but I could not pass up the deal! More

I have purchased many vehicles and all dealerships profess to working to gain your business. I have found that the staff at Faulkner Toyota mean it when they say it. From the GM Gary the managers Mike profess to working to gain your business. I have found that the staff at Faulkner Toyota mean it when they say it. From the GM Gary the managers Mike Scammahorn and Steve Harris and of course my sales person Mike Steinberg they have shown themselves to be professional. They are willing to work to get you a deal you will be happy with. Even finance manager Chris Mc Shea receives high marks from me. I would highly recommend this dealership to anyone looking to purchase a vehicle. More

I had walked to the show room thinking about a new car, and with the great assist of Marc I was able to drive my new RAV-4 home with happiness and satisfaction. my first priority is to buy an interest fre and with the great assist of Marc I was able to drive my new RAV-4 home with happiness and satisfaction. my first priority is to buy an interest free car, I had it before when I purchased my Sienna, and was truly happy with the payment structure, and the fact that I only pay for what I get, for sure that help me to decide in a day. The RAV-4 after driven feels great, and I feel blessed for driving it. I would go time and time again when time comes for a new car for me or one of my family members. Thank you Toyota. More

I have been looking at cars for a few months now and have been to several dealers. I'm not quite ready to buy one yet. When I tell this to the salesperson, I usually lose their interest as they are only look been to several dealers. I'm not quite ready to buy one yet. When I tell this to the salesperson, I usually lose their interest as they are only looking to make a sale. This was not the case when I went to Faulkner Toyota. My salesperson, Michael, provided me with an abundance of information, much more than I truly expected. No matter what my question was, he was right there with an answer. This was by far the best experience I have ever had at a dealership and would highly recommend it to anyone I know that is looking to buy a car! When I am ready to buy, you can be sure that I will return to Faulkner Toyota to make my purchase. More