Faulkner Toyota Trevose

Wonderful Service The service department and all the staff could not be nicer and I love my Highlander and would certainly purchase another vehicle from Faulkner Toyota The service department and all the staff could not be nicer and I love my Highlander and would certainly purchase another vehicle from Faulkner Toyota. Love them! More

Good first impression This was our first visit to the service center. We were pleased with everything. My wife had a remote starter installed. It was done quickly. This was our first visit to the service center. We were pleased with everything. My wife had a remote starter installed. It was done quickly. More

Highlander Traded in my 4Runner for a Highlander and David and team made it a smooth easy transaction. Loved the 4Runner but needed something a little different Traded in my 4Runner for a Highlander and David and team made it a smooth easy transaction. Loved the 4Runner but needed something a little different for the future. More

Great customer service Great place to get your Toyota looked at. I have a Camry and I come here every time to get adjustments, inspections and oil changes done. All the auto Great place to get your Toyota looked at. I have a Camry and I come here every time to get adjustments, inspections and oil changes done. All the automotive technicians and customer service associates are kind and explain things in detail to make sure you’re getting the most for your money. More

Great Service center Great here. Comfortable waiting and on top of that I have never had to wait longer then I was told. I have recommended them many times already! Great here. Comfortable waiting and on top of that I have never had to wait longer then I was told. I have recommended them many times already! More

Oil change and check up Professional staff and courteous; however, was promised rental car when I scheduled with them; they were unavailable when I arrived; I had to wait wi Professional staff and courteous; however, was promised rental car when I scheduled with them; they were unavailable when I arrived; I had to wait with my sick 1 yr old in lobby for almost 2 hrs, I wasnt prepared for that. More

Worst Experience, Rude and with a lot of attitude Never Recommend, Very rude and with a lot of attitude. They will just give you price to get you to the dealership and when you are there all discounts Never Recommend, Very rude and with a lot of attitude. They will just give you price to get you to the dealership and when you are there all discounts will be conditional and removed. More

Flexible and efficient The service advisor were able to get both my family vehicles in a 24 hour window. I was able to drop both and pickup, without it effecting my work sc The service advisor were able to get both my family vehicles in a 24 hour window. I was able to drop both and pickup, without it effecting my work schedule. More

Finally writing the review for my August inspection. Sorry! First off, let me apologize for not writing this review a whole lot sooner than now!!! No excuse really except the fact that I kept forgetting. Glad I First off, let me apologize for not writing this review a whole lot sooner than now!!! No excuse really except the fact that I kept forgetting. Glad I wasn't that guy who missed jury duty do to over sleeping...Just a little joke!...Don't take it personally anyone! ;) Anyway, All I'll I can say is that once again a great experience with Faulkner Toyota and their team! Everyone was pleasant and kind, not to mention the professionalism. I happened to fail due my third brake light not working but Shannon was willing and able to go through my Bumper to Bumper warranty and get me a new one at no cost to me. No deductible. My emissions passed and had the sticker put on but I just promised Shannon that I would come back the next day which was a Friday to have it installed by Steve...my go to mechanic/technician. He has never steered me wrong as well as anybody else! I am also still experiencing the Cam Gears Rattle Issue under the TSB with the first startup of the day, but Greg Koldhoff told me to come when it got colder out around last fall/winter but I had them put Royal Purple in for me on an oil change and that helped out a lot. But, Oil does break down so I am experiencing the rattle situation even though it shouldn't hurt anything, I will bring it up there on a day when it's colder and let it sit overnight so I can be there in the morning when it's coldest out and have a technician with Greg to hear the noise on first startup and if the noise is there even briefly, Greg mentioned to leave it and they would fix it under the Powertrain Warranty at no cost to me...No deductible. I put this off because the noise went away due to using Royal Purple and has worn oil has worn down a somewhat, so it's back and I should have it done before my warranty runs out. Did more research and found out that they might not have to pull the engine, they can pull off the metal valve cover and get to it from there. Hopefully this is true from what I read and watched on YouTube. And Yes people...YouTube is for real and is the future for any sort of information just as long as the YouTuber truly knows what he's talking about. Quote of the day..."Never believe anything you here, and only half of what you see"! In other words, it is okay to question things/people/etc. in life. Those are your Rights. A thank you to Joann as well since she started the inspection paperwork for me but had to leave early. Just another awesome experience at Faulkner Toyota for me!!! P.S. I hope that the people that I mentioned above are going to get or have already gotten some type of compensation/reward for their time and effort in serving me! Maybe a raise? Do you hear me Management? :) P.S.S. Once again, sorry for the delay on this review! Thanks You, James Litterio Jr. More

Service Visit All of my concerns were handled quickly and efficiently. Additional recommended repairs were brought up in a timely manner, do that I could decide to All of my concerns were handled quickly and efficiently. Additional recommended repairs were brought up in a timely manner, do that I could decide to order them or not. As usual, a pleasant experience, assisted by Shannon Haughney!! More