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Faulkner Toyota Trevose
Trevose, PA
2,044 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,044 reviews
May 07, 2019
Exceptional Complete detail of service requirements. Efficient and timely rendering of service. Overall exceeded my expectations for a car company. Immediate resp Complete detail of service requirements. Efficient and timely rendering of service. Overall exceeded my expectations for a car company. Immediate response to any further issues. More
by ptpt770
Verified CustomerEmployees Worked With
Joann burgos, RICH BONINO
May 06, 2019
Rental car service My car was in shopped to get fixed n I needed a rental n from Lauren in the collision center to Kevin who assisted with my rental. I couldn’t have be My car was in shopped to get fixed n I needed a rental n from Lauren in the collision center to Kevin who assisted with my rental. I couldn’t have been more pleased with the service. When I trade my GMC I will definitely be contacting Kevin. More
by cschenkel
Employees Worked With
Lauren Pettine and Kevin Forrest
May 05, 2019
Quality work. Kept me informed Gregg Sheppard is good at his job. Kept me informed of the progress. Made sure work was finished properly. Worked with insurance to get extra issues h Gregg Sheppard is good at his job. Kept me informed of the progress. Made sure work was finished properly. Worked with insurance to get extra issues handled More
by Val
Employees Worked With
Gregg Shepherd , STEVE SAURMAN
May 04, 2019
Quick and easy I signed in and the service was complete within 25 minutes. Service was helpful and quick. I look forward to coming back again for my 15000 mile che I signed in and the service was complete within 25 minutes. Service was helpful and quick. I look forward to coming back again for my 15000 mile check up. The team put my front license plate on which waa great. My only concern was the car wash ended up bending the plate in half. More
by JOHN.A.WALSH1
Employees Worked With
Alan Rhode
May 03, 2019
Multi Service Appointment The ease of making appointment and quality of the service and all the people I dealt with were very friendly. And the ability to have a loaner while c The ease of making appointment and quality of the service and all the people I dealt with were very friendly. And the ability to have a loaner while car was in shop was great. Also the dealership is always nice and clean. More
by tmcgovern0
Employees Worked With
Shannon and Joanne or Joan in service
May 01, 2019
Not correct provision of information for the client. When buying a car, the agent offered to issue additional insurance for car maintenance for a period of 5 years, which cost a lot of money. He assured When buying a car, the agent offered to issue additional insurance for car maintenance for a period of 5 years, which cost a lot of money. He assured me that it covers any damage to my car. After a year of operation, I turned to the Toyota service. I heard a strange sound. Something creaked. I made an appointment and arrived. The employee of the service told me, I need to change the shock absorbers and it will be charged for me 590$ Because my warranty does not cover this repair. Everything else is covered, but that is not!!! The car drove only 4300 miles !!! I doubt the bona fide pre-sale car. I will try to cancel this guarantee and return the money spent in vain. More
by SHATOHA999
Employees Worked With
RICH BONINO
April 30, 2019
Great experience Our team rep Angie was wonderful, friendly and very knowledgeable. She made the experience easy and I was very confident that she sold me what I was Our team rep Angie was wonderful, friendly and very knowledgeable. She made the experience easy and I was very confident that she sold me what I was looking for and she was lovely. Great addition to Team Toyota. More
by Sherry64
Employees Worked With
John Hogan, Angie Kudzmas
April 29, 2019
Buy a Car I spoke to Patty a day earlier & met with her when we first came into the showroom. She introduced us to Angeline. We went to Faulkner not planning I spoke to Patty a day earlier & met with her when we first came into the showroom. She introduced us to Angeline. We went to Faulkner not planning to buy a car that day. We met with Angie who gave my Wife & I a test drive. She explained all of the features in the car. (RAV4). She answered all of our questions. We negotiated a fair price. We met with Jason who explained all of the warranties. We decided on certain warranties & took out a car loan at a fair interest rate. He was very helpful & explained everything. My Wife & I found the staff to be very helpful & friendly. More
by AISSADORE
Employees Worked With
Jason Brown, Patricia Kleber, Angie Kudzmas
April 25, 2019
Terrible Ignorant workers, wasn’t to friendly .very rude and try to make you feel intelligent..but I’m glad I didn’t let them work on my car because the 400 th Ignorant workers, wasn’t to friendly .very rude and try to make you feel intelligent..but I’m glad I didn’t let them work on my car because the 400 that they tried to get was a 5 minute job done at a mechanic shop..and I spent a 109 bucks More
by tkrsims34
Employees Worked With
Cindy,
April 25, 2019
Good service but at what cost? My experience at Faulkner Toyota in Trevose, Pennsylvania was very good.It began with very good service and information taking, my car was taken care My experience at Faulkner Toyota in Trevose, Pennsylvania was very good.It began with very good service and information taking, my car was taken care of in a timely fashion, and Shannon came out to explore some possible question marks about possible needed service. However, the following day I ran into some difficulties with my Entune system. The Home screen and the navigation system are having serious issues. Is it possible that these issues are related to the service visit- who knows? I have an appointment to look into these problems. More
by queenvic
Employees Worked With
Shannon
