
Faulkner Toyota Trevose
Trevose, PA
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salemanship When we came to this dealership, we were greeted by Sam Omran, sales consultant, he was just a great guy to talk to, good personality, we bought the When we came to this dealership, we were greeted by Sam Omran, sales consultant, he was just a great guy to talk to, good personality, we bought the 4 runner that same day. We think we made a fantastic deal , price wise. AlsoBill Blyth , finance manager, he explained to us I detail of everything that was offered to us , such as warranty, etc. More
Cheerful people There for inspection— unremarkable. Wait time and explanation was reasonable. Clean facilities including bathroom. Coffee was okay and readily avai There for inspection— unremarkable. Wait time and explanation was reasonable. Clean facilities including bathroom. Coffee was okay and readily available. Updates by texts were helpful. More
Exceptional Complete detail of service requirements. Efficient and timely rendering of service. Overall exceeded my expectations for a car company. Immediate resp Complete detail of service requirements. Efficient and timely rendering of service. Overall exceeded my expectations for a car company. Immediate response to any further issues. More
Rental car service My car was in shopped to get fixed n I needed a rental n from Lauren in the collision center to Kevin who assisted with my rental. I couldn’t have be My car was in shopped to get fixed n I needed a rental n from Lauren in the collision center to Kevin who assisted with my rental. I couldn’t have been more pleased with the service. When I trade my GMC I will definitely be contacting Kevin. More
Quality work. Kept me informed Gregg Sheppard is good at his job. Kept me informed of the progress. Made sure work was finished properly. Worked with insurance to get extra issues h Gregg Sheppard is good at his job. Kept me informed of the progress. Made sure work was finished properly. Worked with insurance to get extra issues handled More
Quick and easy I signed in and the service was complete within 25 minutes. Service was helpful and quick. I look forward to coming back again for my 15000 mile che I signed in and the service was complete within 25 minutes. Service was helpful and quick. I look forward to coming back again for my 15000 mile check up. The team put my front license plate on which waa great. My only concern was the car wash ended up bending the plate in half. More
Multi Service Appointment The ease of making appointment and quality of the service and all the people I dealt with were very friendly. And the ability to have a loaner while c The ease of making appointment and quality of the service and all the people I dealt with were very friendly. And the ability to have a loaner while car was in shop was great. Also the dealership is always nice and clean. More
Not correct provision of information for the client. When buying a car, the agent offered to issue additional insurance for car maintenance for a period of 5 years, which cost a lot of money. He assured When buying a car, the agent offered to issue additional insurance for car maintenance for a period of 5 years, which cost a lot of money. He assured me that it covers any damage to my car. After a year of operation, I turned to the Toyota service. I heard a strange sound. Something creaked. I made an appointment and arrived. The employee of the service told me, I need to change the shock absorbers and it will be charged for me 590$ Because my warranty does not cover this repair. Everything else is covered, but that is not!!! The car drove only 4300 miles !!! I doubt the bona fide pre-sale car. I will try to cancel this guarantee and return the money spent in vain. More
Great experience Our team rep Angie was wonderful, friendly and very knowledgeable. She made the experience easy and I was very confident that she sold me what I was Our team rep Angie was wonderful, friendly and very knowledgeable. She made the experience easy and I was very confident that she sold me what I was looking for and she was lovely. Great addition to Team Toyota. More
Buy a Car I spoke to Patty a day earlier & met with her when we first came into the showroom. She introduced us to Angeline. We went to Faulkner not planning I spoke to Patty a day earlier & met with her when we first came into the showroom. She introduced us to Angeline. We went to Faulkner not planning to buy a car that day. We met with Angie who gave my Wife & I a test drive. She explained all of the features in the car. (RAV4). She answered all of our questions. We negotiated a fair price. We met with Jason who explained all of the warranties. We decided on certain warranties & took out a car loan at a fair interest rate. He was very helpful & explained everything. My Wife & I found the staff to be very helpful & friendly. More