
Faulkner Toyota Trevose
Trevose, PA
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Car purchase Both Sam and Bill were great to deal with. They answered all my questions and were very helpful friendly and pleasant to deal with. There was also ano Both Sam and Bill were great to deal with. They answered all my questions and were very helpful friendly and pleasant to deal with. There was also another gentleman who also answered a couple of my questions as well. I believe his name was Mike. More
First experience with Toyota The employees I mentioned( Gus, Michael and Dawn) were able to turn a stressful situation for me into a pleasing situation. So far they were right whe The employees I mentioned( Gus, Michael and Dawn) were able to turn a stressful situation for me into a pleasing situation. So far they were right when they said I would enjoy driving this car. More
Used car purchase Excellent experience with the sales person and the entire staff I interacted with. Unlike what I had heard about used car salesmen, it was a pleasant Excellent experience with the sales person and the entire staff I interacted with. Unlike what I had heard about used car salesmen, it was a pleasant experience More
Excellence Paul was very knowledgeable, spoke in plain English, speaking so I could understand. I'm handicapped and need people to talk slowly which he did. Pr Paul was very knowledgeable, spoke in plain English, speaking so I could understand. I'm handicapped and need people to talk slowly which he did. Price and mileage was fantastic. I'll go back if I ever need another car. More
Too long to wait for basic services. Two hours+ is too long to wait for basic services - 25000 mile service, new wiper blades. Should have been completed much quicker in my opinion. Two hours+ is too long to wait for basic services - 25000 mile service, new wiper blades. Should have been completed much quicker in my opinion. More
Great Overall Experience They were very willing to work with me on the price even over the phone which was great for me since I was coming from a distance. Most dealers want y They were very willing to work with me on the price even over the phone which was great for me since I was coming from a distance. Most dealers want you to come in before talking price which can be a huge waste of time, but they were willing to work to earn my business which paid off for them. They have a very family friendly waiting area which was nice since I had to wait with my wife and 2 yr old as I made the finilaztions of the purchase. Everyone there was very friendly, and I did not feel like anyone was trying to pressure me or get anything over on me. Great overall car buying experience for me. James (Fitz) was also a really good guy, easy to talk to and very friendly. Mike, one of the sales managers who I made the deal with was very straightforward and likeable. He was willing to work with me to earn my business, and was very respectful through the whole process. More
Phil was awesome! We had a long day of car shopping and Toyota was our last stop.. we honestly didnt have very high hopes at this point.. we walked in and told Phil exa We had a long day of car shopping and Toyota was our last stop.. we honestly didnt have very high hopes at this point.. we walked in and told Phil exactly what we needed and what our previous issues had been and he presented us with exactly what we were looking for and he worked extremely fast! it was a nice ending to a pretty frustrating day. More
Nice people, good service The 2013 Camry I bought used from Faulkner had a terrible leak, which soaked the cabin wells and, on cold days, caused ice to form on the inside of th The 2013 Camry I bought used from Faulkner had a terrible leak, which soaked the cabin wells and, on cold days, caused ice to form on the inside of the windshield. I took it to the Ardmore Toyota service center because it is closest to where I live and they could not find the problem and suggested I take it back to Faulkner. So, I took it back to Faulkner, which: gave me a free loaner car, found a factory problem with the windshield seal, fixed it, replaced the pads under the carpet, cleaned and dried out the carpets, and did it all under warranty at no cost to me. Everyone in service, especially Brad who handled my appointment, was helpful and friendly. Only time will tell if the fix solved the problem entirely but the customer experience was worth the 60-mile round trip and the $17 in turnpike tolls. More
Awesome Toyota Team." From the time I drove up and pulled in the customer entrance before my Rave 4 was taken to main garage for service, a team member was standing at my d From the time I drove up and pulled in the customer entrance before my Rave 4 was taken to main garage for service, a team member was standing at my door to open it for me. He guided me to the inside to the service advisor to check in. Once inside I started the computer/paper work with a great young man Mr. Tyler Holsman. He was very Professional breaking everything down for me and guiding me to the lounge where the coffee and snacks were at my disposal. I also while there ran into my salesman, Alan Rhode/great guy and chatted a while telling him I might be seeing him next year for a step up on his Rave 4,s. Great place not only to buy a well built Toyota but a great place to do Maintenance business''. More
2019 4Runner TRD Off Road Premium I chose to purchase my vehicle from Faulkner Toyota due to the great treatment I received during my search for a vehicle. The sales team was professi I chose to purchase my vehicle from Faulkner Toyota due to the great treatment I received during my search for a vehicle. The sales team was professional and willing to work to get me i the vehicle I wanted. I would recommend Faulkner Toyota to anyone searching for a Toyota and I will purchase from Faulkner Toyota again if I am in the market for a another Toyota vehicle. More