Faulkner Toyota Trevose

Service - 15,000 mile check-up I was taken on time and the estimated time of completion was spot on, the cashier was friendly and professional. The waiting area was comfortable, the I was taken on time and the estimated time of completion was spot on, the cashier was friendly and professional. The waiting area was comfortable, the coffee hot, and the restroom clean. More

Great customer service Stopped by, without an appointment, and they were able to fit me in, I also like how they come out and update often, great customer service Stopped by, without an appointment, and they were able to fit me in, I also like how they come out and update often, great customer service More

great the service was very accomadating, my inspection ran out and i needed my truck on the road so I needed a state inspection fast.the service dept got me the service was very accomadating, my inspection ran out and i needed my truck on the road so I needed a state inspection fast.the service dept got me an appointment right away More

Maintenance, Inspection, installation of remote starter. Arrived a little early, Joann was there to meet us. Only waiting a short time for Bruce to bring us back for a loaner car. The service was due very qu Arrived a little early, Joann was there to meet us. Only waiting a short time for Bruce to bring us back for a loaner car. The service was due very quickly. More

Service I waited less than an hour for my 15,000 mile service appointment. I was running 5 minutes late and felt so bad about it. The staff person reassured I waited less than an hour for my 15,000 mile service appointment. I was running 5 minutes late and felt so bad about it. The staff person reassured me. Staff was so friendly and helpful- I couldn’t ask for more! More

Very easy and pleasant to deal with. Very quick response when I requested a internet price. Patty was quick to get back to me with a price and answered all my questions. When we went to d Very quick response when I requested a internet price. Patty was quick to get back to me with a price and answered all my questions. When we went to dealership Zach was very personable, informative and did not make us feel rushed. Everyone at Flaukner that we dealt with made the car purchase easy and enjoyable. More

Used car purchase We found the perfect vehicle at a price within the Kelly Blue Book value, even though it was on the high end of the range. The service that was listed We found the perfect vehicle at a price within the Kelly Blue Book value, even though it was on the high end of the range. The service that was listed on the car fax history wasn’t 100% accurate because the oil was leaking from either an old seal or loose nut, and the turn signal out was from a faulty ground wire and not a bulb burned out. We asked to have the rear view mirror replaced because the existing one lost most of the silver, and the manager said they would charge $250 to install a $25 mirror! I understand a used car isn’t in perfect condition, but if you’re paying the retail value I would expect the car to meet safety standards and be inspected before it leaves the lot. The repairs we asked for were completed, and we picked the vehicle up the next day (only because we couldn’t wait three days and pressed the issue) The manager expected us to make payment and sign paperwork BEFORE the work was done, and this was the only time in the 5 hours we spent in the showroom did Steve even come over to talk to us. Because the vehicle was the right one for us, we endured the aggravation. It was our daughters first car. The finance rep was a great experience though. He knew what he was doing and explained everything thoroughly. I won’t deal with this Faulkner location in the future, nor would I recommend them. More