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Faulkner Toyota Trevose

Trevose, PA

4.7
2,047 Reviews

2425 Old Lincoln Highway

Trevose, PA

19053

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Showing 2,047 reviews

October 24, 2018

An efficient, pleasant 5000 mile service.. All of the people that I have come in contact with at Faulkner are extremely respectful and accomodating. From the sale to the service and the managem More

by ONEFLHRIDE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Kleber, Zachary Biello
October 23, 2018

Very nice place. Everyone was helpful. We bought a used 08 RAV 4. Paul gave us time to look around and also showed us the inventory that the dealership had. Paul was very helpful and made u More

by IlirD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mochalin, Steve Egrie
October 23, 2018

Totally Satisfied!!! - Ask for Bruce Sales associate was very knowledgeable about the product and features of the vehicle. Bruce made us feel comfortable and answered all our questions. W More

by jmicsk2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Glantz
October 23, 2018

Tailgate damaged They did body repair after someone ran into the back of my Rav4. Great people, great work and I am very happy to recommend them to anyone. More

by TERRY_PITTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Polk
October 22, 2018

Excellent service I bought my car at Faulkner Toyota and will continue to do my service there. For a while I had my car’s service done in another dealership and it was More

by NATASHAPD20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hunton
October 22, 2018

Unfriendly Athmosphere My initial telephone conversation with the salesperson was unpleasant but I ignored my wrongful feeling. I finally made the decision to purchase a new More

by NICPASAO2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Brown, Stuart Saull, Zachary Biello
Oct 23, 2018 -

Faulkner Toyota Trevose responded

Thank you for responding to our request for a survey. We pride ourselves in being a family owned and operated business. It was my understanding that you flew in from Texas for a car for your daughter because we have great pricing. I understand that you did not mesh well with the first sales person, but was able to work out a wonderful deal with Zach (who you gave a 5 out of 5 star rating and Jason who you gave a 4 out of 5). We certainly do not work on a "race" basis as we pride ourselves in working in a wonderful community that is based on all all creeds and races. If you have further comments or concerns please feel free to contact us anytime.

October 22, 2018

Great Experience Everyone was extremely helpful and accommodating. I would recommend Faulkner Toyota to anyone looking for a car. Gus Scirrotto was extremely helpful More

by jspera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Scirrotto, Michael DeGuida, Bill Blythe
October 22, 2018

The song and dance You you have to be a certified technician to take your car to the dealership for service you explain the problem to the service advisor and his job is More

by Tcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zachary Biello
Oct 23, 2018 -

Faulkner Toyota Trevose responded

Thank you for reaching out to us. We apologize that you feel you had a less than stellar experience with us during your last visit as you are a previous owner. It was my understanding that we were not able to come to deal because of the of the trade value of the vehicle you had in service. We certainly do not work with "predatory practices" as we work with over 20 lenders (all of which are reputable banks) that will try to secure the best available loan based on credit history. If you feel that you would like to speak with a manager because you had a negative experience, please call us anytime

October 22, 2018

Bodywork and painting had to be performed on my RAV4 Faulkner Toyota collision shop did an excellent job in repairing the car. Thanks to them. In particular, to Howard Polk, who handled my claim. He was More

by judycorleone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Polk and Kevin Forrest
October 20, 2018

Awesome, cooperative, competent, courteous!! Rented a vehicle while mine was in body shop. Kevin was a real professional and very easy and pleasant to work with. Thank you very much!! More

by Bjmarmon311@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Forrest
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