Faulkner Toyota Trevose

Great service . I needed a new battery that was under warranty and they were able to accommodate me within 15 minutes from my csll. Wait time was about an hour and . I needed a new battery that was under warranty and they were able to accommodate me within 15 minutes from my csll. Wait time was about an hour and a half. More

Smooth and pleasant experience Easy drop off indoors out of weather,always take car right in,comfortable waiting area with coffee and snacks,very nice employies and work done right. Easy drop off indoors out of weather,always take car right in,comfortable waiting area with coffee and snacks,very nice employies and work done right. More

Professional Service Product knowledge is excellent and I greatly appreciated the effort by Rob Lewis to fit the right RAV4 model to my needs and budget. Bruce Glantz Product knowledge is excellent and I greatly appreciated the effort by Rob Lewis to fit the right RAV4 model to my needs and budget. Bruce Glantz was particularly helpful in detailing the differences/improvements between the 2018 Rav4 and the 2015 trade in. Bill Blythe was excellent in processing the financial application and approval process as well as explaining the documents to be signed. More

Very good I was very happy with all the staff. The were helpful and not pushy. All the question we had were answered. They were willing to work with us. I was very happy with all the staff. The were helpful and not pushy. All the question we had were answered. They were willing to work with us. More

Nervous Repeat Customer November 2016 I walk up to a sales rep by the name of Michael Villari at the Faulkner Toyota dealership and asked him "What are the odds of me driving November 2016 I walk up to a sales rep by the name of Michael Villari at the Faulkner Toyota dealership and asked him "What are the odds of me driving out of here with new Camry"? Well a few hours later I did just that. But in 2016 I was more confident that things would work out well because my credit score was very good and the roughly $1,500.00 wasn't a problem. However by the end of my lease my credit score had enjoyed the tide of ebb and flow and some waves. Now that my credit score was lower I was afraid I would not be approved for a new lease. So once again I called Michael Villari to see if he was still with Faulkner. He said he was and was now a Manager. I explained my situation and he said come on in. I did and several hours later thanks to Michael and Gus Scirrotto I was once again driving out with my second Camry. Now I said several hours later because Toyota Financial was going to find the financing for me and my low credit score to make sure I can remain a happy customer. I am a happy two time lease customer and this time I took full coverage to have every possible variable including tires covered. The hole package was financed and insured at an extremely affordable monthly payment. I also opted for 15,000 miles compared to the 12,000 as I brought my 2016 back on a donut and three bald tires and almost 42,000 miles on it. Need a new car? See my friends Michael Villari or Gus Scirrotto at Faulkner Toyota. More

Great buying experience My salesman Tim was very responsive to my emails leading up to my purchase. He answered all questions promptly and honestly. The final purchase day My salesman Tim was very responsive to my emails leading up to my purchase. He answered all questions promptly and honestly. The final purchase day went very smoothly and I felt comfortable the whole time. More

Michael Smith U are the best! We came back to do business again with Faulkner Toyota Trevose and they received us warmly. Our previous sales consultant who is now in the Finance de We came back to do business again with Faulkner Toyota Trevose and they received us warmly. Our previous sales consultant who is now in the Finance department Jason Brown recommended Michael Smith and words cannot describe him, he was simply amazing. He took care of all our needs. There was another person from Finance who helped apart from Timothy. It really worth we driving an hour and half to do business again with them. We appreciate u and will always come back. Linda & Nana More

Took 3days of me calling before I got a hold of someone in s Before I came I tried to make appointment over the phone but every time I call they would transfer me to Brad Brad never returned my call left a mes Before I came I tried to make appointment over the phone but every time I call they would transfer me to Brad Brad never returned my call left a message twice the third day in a row I had to tell your operator to stop transferring me to Brad and she got a attitude so I hung up on her More

Quick, reasonable, informative My sales representative was very informative and attentive to my specific needs for a new vehicle. Similarly, my finance rep sought to ensure my satis My sales representative was very informative and attentive to my specific needs for a new vehicle. Similarly, my finance rep sought to ensure my satisfaction and presented all possible avenues for extended warranties. More

Great service and repair Service staff are cordial and accommodating. I was kept in the loop as to what was being done and given an approximate time frame as when the work wou Service staff are cordial and accommodating. I was kept in the loop as to what was being done and given an approximate time frame as when the work would be completed. It was done by the time stated. My concerns were addressed and taken care of before leaving the lot. More