
Faulkner Toyota Trevose
Trevose, PA
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Insurance covered repair Faulkner Buick in Feasterville is where I purchased my current and previous automobiles. I always use them for inspections and (semi-annual) preventiv Faulkner Buick in Feasterville is where I purchased my current and previous automobiles. I always use them for inspections and (semi-annual) preventive maintenance checkups. And I've always found them reliable. This is their service center - and as it is convenient from my home, and is a "recommended" facility for repair by my insurance company, they were the obvious choice for the current repair. I was very satisfied with their service. More

Good Deal! We were treated very well; no pushy sales pitches. Smitty was extremely respectful and very down to earth, unlike your stereotypical “fast talking car We were treated very well; no pushy sales pitches. Smitty was extremely respectful and very down to earth, unlike your stereotypical “fast talking car salesman”. He worked with us to get the best deal possible, and we appreciate his time and assistance. Tim in finance explained clearly and in detail the business end of the transaction, which made us feel comfortable. I would certainly recommend your dealship to others. Thank you both for your time and your expertise. I’m quite satisfied. More
Great experience We had no difficulty getting a timely appointment and the service was completed as expected. Staff was kind and professional. Would return for future We had no difficulty getting a timely appointment and the service was completed as expected. Staff was kind and professional. Would return for future service needs. More
Worst customer service provided ! Had to return to the body shop as the paint job wasn't done properly for the first time and representative Lauren misbehaved and tried to make me real Had to return to the body shop as the paint job wasn't done properly for the first time and representative Lauren misbehaved and tried to make me realize that she is doing me a favor to redo it ! And when brought it to Mr.Steve's attention,instead of listening,he taunted and took her side. Nevertheless, wasn't given any paper work after redoing the job(coz as per Lauren,"no body got paid to redo it,so no paperwork"). More
Purchased of new vehicles Shopped there number of times. Sales have always come through for my family. Had to work back n forth but the sales n dealership has always come throu Shopped there number of times. Sales have always come through for my family. Had to work back n forth but the sales n dealership has always come through More
Pain free experience. Making my purchase of a Highlander at Faulkner Toyota was painless. Tim Pinkerton was the ultimate example of what a car salesman should be. From th Making my purchase of a Highlander at Faulkner Toyota was painless. Tim Pinkerton was the ultimate example of what a car salesman should be. From the time of my test ride to the purchase of the vehicle he was there to answer all my questions about the vehicle. He even followed up with me after the sale. A good experience and I would recommend the dealership and Tim to all. More
Quick and painless Everyone was very helpful, I enjoyed my time at Faulkner, easy and smooth process. I love my new 4runner and I'm looking forward to working with every Everyone was very helpful, I enjoyed my time at Faulkner, easy and smooth process. I love my new 4runner and I'm looking forward to working with everyone at Faulkner again in the future. More
Horrible experience with customer service - stay away from Shannon Haughney. Bought brand new Highlander 2018. Could not get it to play music from USB drive-same drives work in my wife's Hond - stay away from Shannon Haughney. Bought brand new Highlander 2018. Could not get it to play music from USB drive-same drives work in my wife's Honda. Went to the dealership service department to see what's wrong. They check the car - it was all right, but could not tell me why my USB drives (two of them) were not working. The person I've spoken Shannon Haughney. I've explained to him that same USB drives work in my wife’s Honda, in my computer, pretty much anywhere, but my new shining Highlander. He was not able to answer any question and finished with "I don't want to waste any more of my time with you here". Great way to treat a customer who just bought $37K brand new vehicle. Shannon was not only rude, unprofessional, not polite whatsoever, he also seemed very irritated by mere fact that I am asking questions instead of just listening to his uneducated BS. Customer service people is face of any business. We deal a lot more with them than with sales people. Shannon has no idea of being polite, of being helpful, of being respectful at least. To have person like that is big liability - trouble waiting to happen. I am very disappointed and will write letter to Toyota organization about this incident More
Great experience Working with Andrew was certainly a pleasure. He made the process easy and completed the work on time and kept me informed every step of the way. He Working with Andrew was certainly a pleasure. He made the process easy and completed the work on time and kept me informed every step of the way. He is told notch!!! While I don't remember her name the cashier was great as well. More
2nd experience just as smooth as the first. Gus was great. Not pushy at all. Had an honest transparent vibe all the time. The whole crew makes it a simple process from beginning to end. Gus was great. Not pushy at all. Had an honest transparent vibe all the time. The whole crew makes it a simple process from beginning to end. More