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Faulkner Toyota of Harrisburg

Harrisburg, PA

Overview
Employees
Reviews
Vehicles
4.7
218 Reviews
Faulkner Toyota is a proud member of the largest family owned dealer group in PA. The Faulkner Organization consists of twenty-six dealerships representing 7 years of experience and 41 total franchises comprised of twelve domestic and ten import brands employing more than thousand people. Founded in 1932 by Henry Faulkner Sr. further developed by Henry Faulkner Jr. and continuing under the third generation of Faulkner management the Faulkner Organization takes pride in both customer and employee satisfaction attainments.
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3400 Paxton Street

Harrisburg, PA

17111

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Showing 218 reviews

April 24, 2026

I called in inquiring about getting my headlight bulb replaced. The employee said that I could just bring it in and they would put the vulb in for me since I bought the bulb there. I took my car in two d More

by malral9988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Apr 30, 2026 -

Faulkner Toyota of Harrisburg responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 30, 2026 -

Faulkner Toyota of Harrisburg responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 08, 2026

Mr. Randy Spitler was an excellent Service Advisor. He explained my concerns and was patient and very helpful More

by spintarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Faulkner Toyota of Harrisburg responded

Thank you for sharing your positive experience with our service team. We’re pleased to hear our Service Advisor took the time to clearly explain every detail and patiently address your concerns on your Toyota Corolla Cross. We appreciate your feedback and look forward to assisting you again.

March 30, 2026

John Howery is the best technician! 10/10 recommend him and won’t go to anyone else! More

by Nicolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Howery
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Mar 30, 2026 -

Faulkner Toyota of Harrisburg responded

Your recommendation means a lot to us. Frank is delighted to know your Toyota Highlander service met your expectations. We appreciate you trusting our team and look forward to serving you again.

March 30, 2026

Reliable, trustworthy. Deliver product as quoted. Fair pricing on trade-in. Exceptional clean dealer facility. More

by johnbmstd1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Faulkner Toyota of Harrisburg responded

John, thanks for your feedback on your recent visit to Faulkner Toyota of Harrisburg. It's great to hear that we were able to assist you and that you had such a positive experience.

March 25, 2026

The staff are always so nice and friendly. They always explain everything and so I can understand. Randy in service always answers my many question about how to set things on my cars screen w More

by Npbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy and a random mechanic I met outside but I didn’t get his name
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Mar 26, 2026 -

Faulkner Toyota of Harrisburg responded

Thank you for the five star rating. We’re glad our friendly service team provided clear explanations and helped you feel at ease adjusting your Toyota’s screen settings.

March 25, 2026

great place never had a problem since 2022 an will not change to ho any other place five star More

by diamondelvis419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Faulkner Toyota of Harrisburg responded

Frank and our team are glad your Toyota Camry has been problem-free since 2022 and that you trust us for service. Thank you.

March 20, 2026

People at dealership are great to deal with frank and Dallas are exceptional everyone there are great to deal with More

by charlesbinghamjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Faulkner Toyota of Harrisburg responded

It’s fantastic to hear Frank and our team delivered exceptional service when you purchased your new Toyota Grand Highlander Hybrid. Thank you for the five-star review. Please let us know if you have any questions as you enjoy your new vehicle.

March 20, 2026

The entire process went well and the entire buying experience was handled efficiently and professionally. More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thao Long
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Mar 20, 2026 -

Faulkner Toyota of Harrisburg responded

It’s fantastic to know the process was handled so efficiently and professionally. We appreciate your choice of a new Toyota Highlander and look forward to assisting you again.

March 19, 2026

Very pleased with Randy and Lee for their commitment to service. They helped me through my car battery issue. More

by bgecmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy, Lee
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Mar 19, 2026 -

Faulkner Toyota of Harrisburg responded

We’re pleased to hear our service team’s commitment helped you get back on the road with your Prius v battery. Thank you for trusting us with your Toyota.

March 12, 2026

I have bought cars and trucks from the Faulkner group for 35 years. This is my third Toyota. I was very pleased with Steven, the salesman. He was respectful and knew the product. More

by Eich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Faulkner Toyota of Harrisburg responded

Thank you for trusting us again after 35 years of shopping with the Faulkner group. Congratulations on your new Toyota RAV4. We’re glad our team treated you with respect and shared their product knowledge throughout the process.

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