Faulkner Volvo Cars Trevose

Always provides excellent customer service in their service department. It's easy to schedule an appointment and the staff are very friendly. They update you during your service and make you feel lik service department. It's easy to schedule an appointment and the staff are very friendly. They update you during your service and make you feel like a valued customer. More

I Brought 2016. Volvo XC90 Momentum almost at the end of dealer warranty for an issue. I was totally impressed with the service, even though the warranty was about to expire they took care of business are dealer warranty for an issue. I was totally impressed with the service, even though the warranty was about to expire they took care of business are Champs I got 2021 loaner right on the spot And a HUGE repair at $0.00 cost to myself Just have to say Thank you Faulkner Volvo and GMC specifically I want point out the excellent customer service from Faulkner Volvo and GMC Service Department from them Mr Jeff Kleinbrahm and the General Manager Mr Pat Duffy that followed up everything to be sure that our family car was in great shape before the expedition of our Warranty Daniel Loza SATIFIED CUSTOMER More

This location is my favorite place for my Volvo S90. I don’t have to worry about it in the hands of the those professional people don’t have to worry about it in the hands of the those professional people More

Had a great experience at Faulkner Volvo on January 14, 1021. Connie was very professional as was Anthony on the financial side. Received a fair price on my trade-in and Anthony also offered to provide a 1021. Connie was very professional as was Anthony on the financial side. Received a fair price on my trade-in and Anthony also offered to provide an extra key at cost (car came with one key). Overall a first class deal. More

I brought my car in due to a safety recall. Everyone is always extremely efficient, accommodating and friendly. This time I even received a text from the mechanic working on my car and my car was returned always extremely efficient, accommodating and friendly. This time I even received a text from the mechanic working on my car and my car was returned vacuumed thanks to Mark. Great experience! More

We just had another stellar experience at Faulkner Volvo Service. Top notch work from Jeff & the crew along with a warm and friendly encounter with Mark and the front desk make the Volvo service experience Service. Top notch work from Jeff & the crew along with a warm and friendly encounter with Mark and the front desk make the Volvo service experience so enjoyable. We won’t go anywhere else for service! Everything is done to perfection!And.... they make us feel like family! ❤️ More

I cannot say enough good things about Faulkner Volvo service. So helpful and keep in touch during the process. Everyone in service should know they do the BEST job!!! service. So helpful and keep in touch during the process. Everyone in service should know they do the BEST job!!! More

I have been dealing with these people since they were Burmedy Volvo. Jeff is the best . Very honest with you. Mark and the rest of customer service rocks. I always get a phone call the next day asking if Burmedy Volvo. Jeff is the best . Very honest with you. Mark and the rest of customer service rocks. I always get a phone call the next day asking if everything was done correctly. I would highly recommend Faulkner Volvo More

Unfortunately I'm going to have to give this ZERO stars. I have been doing business with Volvo for over 20 years and with Faulkner Volvo since the Burdumy dealership in Huntington Valley closed. I recently I have been doing business with Volvo for over 20 years and with Faulkner Volvo since the Burdumy dealership in Huntington Valley closed. I recently had both my cars ( I currently own 2 Volvo cars S60 and S80. My S80 that was being serviced at the Faulkner dealership had a few items stolen from my vehicle. I completely understand their policy that they are not responsible for missing items but I didn't think I had to EMPTY THE CONTENTS INSIDE THE VEHICLE because they won't be there when I get the car back. After years of loyalty to this dealership the manager JOE told me in so many words "Too bad, sorry for your loss." He was out right rude. As a loyal customer I feel disrespected and will not spend another dime in this establishment. Si ncerely, Jeff Meyers More

The entire process was professional, respectful and stress free. Eric communicated with me even on his day off. The best car purchase experience by far. stress free. Eric communicated with me even on his day off. The best car purchase experience by far. More