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Fayetteville Chrysler Dodge Jeep Ram

Fayetteville, TN

3.9
740 Reviews
Whether you are looking for one of our Chrysler Jeep Dodge Ram vehicles, a Certified Pre-Owned vehicle, or one of our other quality pre-owned vehicles, we've got the selection you need. In addition to our comfortable way of doing business, our customers receive Complimentary loaner vehicles, complimentary first oil change on all new and certified pre-owned. 2 years of free oil changes on every lease, and a Lifetime Warranty at no charge on all new and select preowned.
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1223 Huntsville Hwy

Fayetteville, TN

37334

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Showing 740 reviews

August 25, 2023

this place is a joke . i wouldn't recommend this place to anyone. you will spend thousands of dollars and your vehicle will not be fixed , and will be lied to and will a More

by clarkec423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Allison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time out of your day to share this feedback. I would like to have the chance of speaking with you regarding the experience our Service Team provided you for the needs of your truck. Please reach out to me so that we can discuss this matter further. I hope to hear from you soon, Laura Russell Service Manager lrussell@fayettevillecdjr.com 931 532 0400

Aug 26, 2023 -

clarkec423 responded

laura you are well aware of my experience there . you and whoever was working on my truck assured me after spending 4200 all i needed was to get the exact hvac control module that y'all told me i needed and well once again it's back in the shop but not with y'all . as soon as i left there i took it to a different dealer and i have actuators that are failing and to be exact the recirculating one and the dash has to come back off to do it but also there may be something wrong with the hvac black box . y'all get people to spend money and nothen get gets fixed. oh well yeah my clock spring got fixed but i'll never recommend y'all to anyone

June 14, 2023

Derek provided amazing service. He sent a video of the vehicle via email and had it front and center for test drive. If you’re in the area check in with Derek and let him make you a More

by Richard Berry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Walker
Jun 14, 2023 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hello Richard, we appreciate your five-star review and input. We are glad to learn that you are impressed with the customer care from our Service Team. Thank you so much for being one of our valued guests at Fayetteville Chrysler Dodge Jeep Ram!

June 08, 2023

Derek was an absolute pleasure to work with. This is my 5th jeep and had been without one for 4 years and Derek made it easy to get back to my roots. I would have given Fayetteville Dodge 5star More

by hsvshrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Walker
Jun 14, 2023 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review. We are glad we could help you find the right vehicle. It is always our goal to provide 5-star buying experiences so if there is anything else you need or would like to discuss, please feel free to contact me directly. Best regards, Shane McKee Sales Manager smckee@fayettevillecdjr.com 931 532 0400

May 24, 2023

Derek is professional and knowledgeable. If he didn't have an answer he searched within the dealership to find the correct one. More

by G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skylar Rucki, Derek Walker
May 25, 2023 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hello G, we are glad that you found our team at Fayetteville Chrysler Dodge Jeep Ram to be knowledgeable and professional. We greatly appreciate your business and hope you will continue choosing us for any of your automotive needs.

May 22, 2023

I bought a 2022 Jeep Gladiator through Austin and Landon. Was a fair deal and Great coversation.Easy to deal with only problem was Paperwork Office Guy was very pushy about selling is extended warranty.I wo More

by WILLIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Call, Landon Meeks
May 22, 2023 -

Fayetteville Chrysler Dodge Jeep Ram responded

We are glad you enjoyed a stress-free and great experience working with our Sales Team at Fayetteville Chrysler Dodge Jeep Ram. Thank you for your positive review and congratulations on your new 2022 Jeep Gladiator. Let us know if you need any further assistance.

May 04, 2023

Nice helpful and not pushy Everyone at the dealership were friendly and answered the questions I had truthfully More

by bergbrat@outlook.com
Recommend Dealer
Yes
Employees Worked With
Kagan Warren
May 20, 2023 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hello, we appreciate you writing this excellent 5-star review! We are pleased to learn that our staff was helpful and not pushy during your visit here at Fayetteville Chrysler Dodge Jeep Ram. Thank you for highlighting how they were able to answer all of the questions that you had as well. If there is any future auto-related assistance that you require, please do not hesitate to let us know.

April 25, 2023

Awesome! !! Skyler really does what he can to make your purchase a pleasant process. Friendly and knowledgeable. If you want to purchase a vehicle from them g More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Rucki
May 20, 2023 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi John. We appreciate your highly-rated feedback and are delighted to learn about your exciting visit with us here at Fayetteville Chrysler Dodge Jeep Ram. Our Sales Team's goal is that all of our customers feel this way when leaving our dealership with their new purchase. Congratulations, and safe travels.

April 23, 2023

very nice and helpful Carlton was nice to come on his day off to help me get my car taken care of. he was always nice and respectful. He also help me clean my car out and install car seats. More

by LISA.LACKEY.TAYLOR09@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Carlton
May 19, 2023 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi Lisa, thank you for your amazing review and rating. We are so glad you had a wonderful encounter with our Service Team at Fayetteville Chrysler Dodge Jeep Ram. We are happy to help and always here to assist you again.

April 16, 2023

Worked diligently for us and made us feel at home. Answered all questions and were professional and friendly. More

by mikebradley1025@gmail.com
Recommend Dealer
Yes
Employees Worked With
Carlton and Skylar
May 19, 2023 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hello Mike, we are excited to learn that our staff diligently worked to provide you with a great experience at Fayetteville Chrysler Dodge Jeep Ram. It is an honor to be your choice and we truly appreciate your kind review. We are always here to assist you again, take care.

October 06, 2022

I love my car, but I am terrified of Dogs. Why would you have a dog at a place of business. You might not be scared but other people are. So I had to STAND outside for 2 hours waiting on my ca More

by Jlhbrandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 13, 2022 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your experience with us. Your satisfaction is our top priority here at Fayetteville Chrysler Dodge Jeep Ram. If you would like to discuss this in greater detail, please reach out to me at your earliest convenience. Best regards, Kyle Hammack Sales Manager khammack@fayettevillecdjr.com 931-557-8127