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Fayetteville Chrysler Dodge Jeep Ram - Service Center

Fayetteville, TN

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320 Reviews

320 Reviews of Fayetteville Chrysler Dodge Jeep Ram - Service Center

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July 31, 2021

The service department went through everything with me and made sure that I understood everything. They were very thorough and answered all of my questions. The service was very good and they were very qu More

by MIKNEWSOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Crane, Denise Daly, Tyler McCoy
Aug 01, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are happy to know that our Service Department provided you with a quick and efficient experience. We look forward to your next visit to Fayetteville Chrysler Dodge Jeep Ram!

July 31, 2021

I have made 3 appointments have recall done. Still hasn’t been done. No call back. Nothing Still. Been 2 months ago since last appt More

by Angedwards08
Customer Service
Recommend Dealer
No
Employees Worked With
Tyler McCoy
Aug 02, 2021 -

Fayetteville Chrysler Dodge Jeep Ram responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. Fayetteville Chrysler Dodge Jeep Ram always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Denise Daly, Customer Experience Coordinator 931-557-8042 ddaly@fayettevillecdjr.com

Aug 02, 2021 -

Angedwards08 responded

What else would you like to know? I have not only made 3 appts for this recall to be taken care of but also taken off work to bring the car up there each time. This last time they said they would call when the parts came in and I still haven’t heard anything to this day.

July 30, 2021

I bought my Journey from there and a service package and so far everything has been excellent. I will always come to have my car serviced. More

by PAULAMOS1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler McCoy
July 30, 2021

The service is great and fast service and very friendly staff and helping getting everything in the system snd very nice waiting room and restrooms very clean Thanks for great service More

by papajim58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McCoy
July 30, 2021

Great service. Had a warranty issue and recall that needed addressing. Had nothing but great experiences always when dealing with Fayetteville. Will always come back. More

by ABHARGROVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
July 30, 2021

Tyler, the service representative, was very friendly. I did not have an appointment, but they were able to work me in and do a quick oil change. Overall, this was a very pleasant service visit. More

by DEFox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McCoy
July 28, 2021

Great place and customer service. Will be back. The truck I bought was not only great but a good investment for my business. I recommend a Dodge 3500 to any farmer. More

by dendyfam09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McCoy
July 28, 2021

Great Service Dept, they go out of their way to help and Fast service Thanks for the good service nice waiting’s room and again thanks for the great service More

by papajim58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McCoy
July 28, 2021

Service dept Is on top of their game. They make you feel like you are part of their team. All of my service will be done at Fayetteville Dodge. Thanks for a great job. You have a great team. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the names. But great crew., Tyler McCoy
July 27, 2021

Everyone that helped us were friendly and took good care of us buying the Jeep. Thanks to all of you. We are enjoying our new Jeep. More

by patd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dyllan Reeves, Tyler McCoy
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