Fayetteville Dodge Ram
Fayetteville, NC
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Great timely accurate service. Staff displayed a great balance professional professional and personal service. I dealt with service department, parts department and sales and all Staff displayed a great balance professional professional and personal service. I dealt with service department, parts department and sales and all 3 seemed like great employees. More
I purchased a 2023 Ram. The engine was running a bit ruff. So I brought it back to the Service Dept. to get checked out. So far they haven't been able to diagnosis the co The engine was running a bit ruff. So I brought it back to the Service Dept. to get checked out. So far they haven't been able to diagnosis the concern; so I am going to take it to another dealer to see if they can replicate the problem. More
Very accommodating to my needs. I appreciate their hard work and dedication. The mechanic that worked in my truck was very knowledgeable and completed my oil change and tire rotatio I appreciate their hard work and dedication. The mechanic that worked in my truck was very knowledgeable and completed my oil change and tire rotation quickly and efficiently. Thanks. More
Lack of communication between staff. I was under the impression that I had an appointment to have service done. When I arrived I was told I did not, but I was fitted in, which was good. I was under the impression that I had an appointment to have service done. When I arrived I was told I did not, but I was fitted in, which was good. However, the first person I spoke with took my information and the services I needed, then I was past on to another staff person who was unaware and did not ask what service I was having done. I had a card for a free oil change, and the first person I spoke with recommended the tire rotation, which I agreed to have done. The next person only heard oil change, not being as thorough as the first service person. So, all I got was a oil change, and I was told I did not ask for tire rotation, which replied I did. Because of scheduling and the wait I had, I did not want convince this person I needed and wanted both services; nor did I want to make an appointment, because it may not be honored or listed. Also, this is not the first time staff had not communicated well and I was very disappointed; hence, the reason for the free oil change. More
Great service was able to get a last minute appointment in the afternoon after work and was at an 8% oil life and the service was fast in the afternoon after work and was at an 8% oil life and the service was fast More
I love Kyle in service! He’s always great with myself and my husband. We take both my car and my husbands truck to Kyle. He’s always great with myself and my husband. We take both my car and my husbands truck to Kyle. More

