Fayetteville Dodge Ram

Service Dept employee, Leona (sp? ) was extremely rude. She hung up the telephone in mid-conversation with customer because she could not answer a question. She provided erroneous info ) was extremely rude. She hung up the telephone in mid-conversation with customer because she could not answer a question. She provided erroneous information on a purchased extended warranty, then blamed the customer for not knowing what company issued the warranty. She is ill-equipped to work in customer service and unapologetic about her attitude and behavior. More

The vehicle was returned to quickly. There are still issues with the vehicle. The vehicle was returned to soon There are still issues with the vehicle. The vehicle was returned to soon More

Kyle was a great service professional! Hands down the best out of the 3 I have worked with at this dealership Hands down the best out of the 3 I have worked with at this dealership More

Totally Awesome, the service was great, the professionalism was bar none, totally noteworthy. I give it my highest rating. professionalism was bar none, totally noteworthy. I give it my highest rating. More

The service was great, the amount of time they took to service my vehicle was also great. service my vehicle was also great. More

I dropped my vehicle off overnight for an oil change and it was ready by 10:30am the next morning. Jason was my service advisor and he's always a pleasure to work with. it was ready by 10:30am the next morning. Jason was my service advisor and he's always a pleasure to work with. More

My service Rep Don, always provide great customer service. I was a very satisfied customer with the results! Thanks Don Carey Johnson service. I was a very satisfied customer with the results! Thanks Don Carey Johnson More

The only problem with the service department was the length of time it took for simple diagnostic service. If you are constantly two or three days behind, it is either poor management or you are using t length of time it took for simple diagnostic service. If you are constantly two or three days behind, it is either poor management or you are using that to control traffic instead of providing timely service. Bad service means lower sales of your product. No one buys a vehicle that can’t be serviced. More

Everyone provided great customer service from the time I walked into the door until the time I signed the paperwork! walked into the door until the time I signed the paperwork! More

The staff was friendly and helpful. Our visit overall was very welcoming and professional. I would highly recommend service at the Fayetteville location. Our visit overall was very welcoming and professional. I would highly recommend service at the Fayetteville location. More