Fayetteville Dodge Ram

This experience was the most disappointing since the start with Crown/Fayetteville Dodge. I felt jerked around for service as if I was just a marble being rolled around for an open slot. The lack of a start with Crown/Fayetteville Dodge. I felt jerked around for service as if I was just a marble being rolled around for an open slot. The lack of available information to the agent of my historicle services made me feel as I was being challenged. Either assign a dedicated service provider with knowledge of Dodge service protocol or ask me to find another service provider. More

Will start by saying I have been using that location for service on all of my vehicles since 2011. Waited five and a half hours for an oil change, while everyone who arrived after me was in and out. Then service on all of my vehicles since 2011. Waited five and a half hours for an oil change, while everyone who arrived after me was in and out. Then received two text messages about my vehicle having no issues, and for me to text back at that number with any questions, or issues, but never received any response when I did text back. Then when I physically went to get an update on my vehicle, I was told my vehicle was coming out in the next few minutes, but it was an hour and fifteen minutes later before it did come out. Worst service I’ve ever had at that location, but first since the new ownership. Needless to say I will be looking for another dealer from here on out. New owners definitely don’t care about your loyalty. More

I give my service guy 5 stars but the service of an oil change should not take 2 hrs change should not take 2 hrs More

The person that took care of me at the service department was kind and gentle Chris was kind and gentle Chris More

I’m never disappointed when I go here for services. They are professional and pay attention to detail. I have been going here for years and I approve They are professional and pay attention to detail. I have been going here for years and I approve More

Great customer support scheduled an appointment same day I called had problems identified and was given a time work could be completed very satisfied I called had problems identified and was given a time work could be completed very satisfied More

My service rep was awesome! He stayed in contact with me throughout my service process and kept me updated with my repairs. He took the time to explain the list of recommended r He stayed in contact with me throughout my service process and kept me updated with my repairs. He took the time to explain the list of recommended repairs that I need in the future and even helped me save money checkout. More

The service we received was beyond exceptional! !!! Thanks so much, it's greatly appreciated! See you next visit. !!! Thanks so much, it's greatly appreciated! See you next visit. More

Great Service. Fast, free and kept me informed. Always friendly service. Will use again for next service!!! Fast, free and kept me informed. Always friendly service. Will use again for next service!!! More

Imminently after my oil change my check engine light is on. Took it back to see and now they want to charge me to get it looked at. Doesn't seem fair when the problem happened right after an oil change on. Took it back to see and now they want to charge me to get it looked at. Doesn't seem fair when the problem happened right after an oil change More