Fayetteville Dodge Ram - Service Center

Really long wait time for a simple oil change & tire rotation, even after the service advisor said they “weren’t very busy today.” Seemed very expensive as well!!! rotation, even after the service advisor said they “weren’t very busy today.” Seemed very expensive as well!!! More

The service department really needs to get it together. No reason why a customer with an appointment should wait 3hours for an oil change. No reason why a customer with an appointment should wait 3hours for an oil change. More

In my opinion it took much longer than I expected to get my vehicle diagnosed to determine the problem. My advisor kept me updated on the status. my vehicle diagnosed to determine the problem. My advisor kept me updated on the status. More

Don is a great advisor he makes the process so easy, truly pleased with the outcome of the work. I will send anyone to Don and feel confident he will take care them the same. truly pleased with the outcome of the work. I will send anyone to Don and feel confident he will take care them the same. More

Kyle was my service advisor and was fabulous to work with. Great service and highly recommended with. Great service and highly recommended More

Train thier staff to tell the TRUTH to thier customers. Don't say a job will take 3 days and then keep it for 10 with no loner till I fussed and fussed about it. Come to find out they had an rental care a Don't say a job will take 3 days and then keep it for 10 with no loner till I fussed and fussed about it. Come to find out they had an rental care account with enterprise the whole time. I will not come back. 😤 More

Employee Marcos is a very courteous, attentive and professional I would highly recommend to anyone DODGE RAM Fayetteville professional I would highly recommend to anyone DODGE RAM Fayetteville More

Have taken my truck there twice, 1st time they threw my center caps on the ground & scuffed them up, this last time they marked up my rim & knew they did it because it looks like they tried to wipe it off center caps on the ground & scuffed them up, this last time they marked up my rim & knew they did it because it looks like they tried to wipe it off (still there) & I’m not even sure they rotated my tires, also didn’t reset my oil & filter counters on my dash. More

Kyle helped. Made alternate arrangements. And was very considerate of me as a customer. Great employee you have on your team. Made alternate arrangements. And was very considerate of me as a customer. Great employee you have on your team. More

Pleasant efficient reliable and timely good service pleasant efficient reliable and timely good service and pleasant atmosphere pleasant efficient reliable and timely good service and pleasant atmosphere More