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Fayetteville Dodge Ram - Service Center

Fayetteville, NC

4.2
395 Reviews

395 Reviews of Fayetteville Dodge Ram - Service Center

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September 08, 2023

I have not received my truck yet. Going on 3 weeks now. I keep getting told different things every time I call. More

by MORALES.JOSE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
September 08, 2023

They were extremely helpfully and knowledgeable l! Made the process of getting my car back great! Will take me car back anytime I need work done! More

by tm7272837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McLaurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn McLamb, Terra Morris, Dominic Scruggs, Pierre Baldwin
September 07, 2023

The techs were very professional and friendly towards me. And treated me like I was important More

by sircharles7680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McLaurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Keene, Robyn McLamb, Terra Morris, Pierre Baldwin
September 07, 2023

Service is terrible, service department does that ever it can to screw you out of your hard earned money with no cares about you or your issue. You will pay dearly for repairs and drive it off there lot and More

by ADAM19_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service isn't listed
September 07, 2023

It was hard to fix parking lights on my truck come in hook up to a computer computer tell you what wrong you fix it I drive 10 miles light come back on Bring the car back immediately leave the truck 4 da More

by DROCK1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Good get over Service people
September 06, 2023

The wait for service was extremely long and my windshield wipers were put n incorrect and I had to buy new once due to the hurricane coming. More

by wandaevans917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
September 05, 2023

Great service, outstanding customer service, very professional, and very timely. Would highly recommend to friends and family. More

by ckempf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Scotton
September 04, 2023

It was good for me thanks again for your time and your business have a blessed 3 More

by bigdon325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keene, Robyn McLamb
September 04, 2023

DRM of Fayetteville is very professional and provide quality service. I have not had a bad experience thus far. More

by rmccrowre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McLaurin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Gerald , Tim Keene, William Brown, Pierre Baldwin
September 03, 2023

Professional, friendly service from the salesman to the finance representative. They went above and beyond to meet our needs. More

by GREGORYVILLAGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamilton Areval, Robyn McLamb
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