Fayetteville Ford, LLC

Service Department Routine 5000 mile oil change and tires rotated and front end alignment. Thank you, Taryn Denney for your professional attention and dedicated represen Routine 5000 mile oil change and tires rotated and front end alignment. Thank you, Taryn Denney for your professional attention and dedicated representation of quality service. More

My ford expirence Everyone at Allan vigil in Fayetteville was extremely helpful. I was a first time new car buyer and Curtis really helped me and made the process smoot Everyone at Allan vigil in Fayetteville was extremely helpful. I was a first time new car buyer and Curtis really helped me and made the process smooth. Go see them great group of people. More

Excellent experience I am thankful to have found Allan Vigil Ford of Fayetteville where I purchased a 2019 Ford Mustang. The time it took to reach an agreement and complet I am thankful to have found Allan Vigil Ford of Fayetteville where I purchased a 2019 Ford Mustang. The time it took to reach an agreement and complete all documents was minimal, pricing was fair and as expected. Mr. Keith Messer, the financing manager, and staff members were very helpful, courteous, and attentive to my needs. It was a refreshing experience and the type of Ford dealer I fully recommend. Thank you all. More

New car Curtis is an awesome sales associate, friendly and very personable. Always there when I needed information. Great experience.Thanks again Curtis! G Curtis is an awesome sales associate, friendly and very personable. Always there when I needed information. Great experience.Thanks again Curtis! Great dealership, thank you More

Wow, what a dealership I had issues with the engine of my Ford Fusion and I was preparing to begin the process of getting them repaired. Then I received a recall notice! I t I had issues with the engine of my Ford Fusion and I was preparing to begin the process of getting them repaired. Then I received a recall notice! I took my vehicle and recall notice to Allan Vigil Ford of Fayetteville. Upon arriving one "morning", I was greeted by "owner" Mike Vigil. Not only did Mike greet me, he walked with me to the service department and introduce me to his service manager, Tim Black. Once Tim discussed my vehicle issues and goals for my repairs, he introduced me to Troy Carden, Master Certified Advisor, who promptly took my vehicle, put me in a rental and began the process of restoring my engine and getting me back on the road! "One week later" I'm back on the road, engine purring like a kitten! Thank you Allan Vigil of Fayetteville!!! You earned my business! More

2 plus hours to change oil Brought 2017 escape in for first oil change....quote the raven...nevermore I simply cannot believe they don't have a setup for oil changes (express l Brought 2017 escape in for first oil change....quote the raven...nevermore I simply cannot believe they don't have a setup for oil changes (express lane etc) More

Great Experience! We purchased a truck at Allan Vigil yesterday and were very happy with the whole experience. Robert Elliot was VERY nice and helpful. He answered all We purchased a truck at Allan Vigil yesterday and were very happy with the whole experience. Robert Elliot was VERY nice and helpful. He answered all our questions and made sure the truck was in perfect condition before we left the lot. More

Good service Just got a new ford at Allan vigil, thank you so much Robert! Good customer service, had a overall good experience! Love my new car Just got a new ford at Allan vigil, thank you so much Robert! Good customer service, had a overall good experience! Love my new car More

Thank you Matt Day and Allan Vigil Ford of Fayetteville Mr. Matt Day is responsible to a large degree for the high praise I give to Allan Vigil Ford in Fayetteville. Initially, I was not sure I would leave Mr. Matt Day is responsible to a large degree for the high praise I give to Allan Vigil Ford in Fayetteville. Initially, I was not sure I would leave such a good review, as I purchased a used 2013 Ford Focus and there were immediate problems. First, I discovered that the front tires were "cupped," and I had to replace all 4 tires. Then I had transmission problems - first the loss of reverse, and then a Transmission Fault error that rendered the car all but undriveable. I managed to get the car to the dealership, and Matt took over from there. He spoke to the manager, Phil, and together they made sure the car would be fixed and that I would have a loaner car while it was in the shop. 2 days later, my car was fixed, at no cost to me, and I was off and driving again. Matt - good work! Thank you for all your help! To anyone looking for great service, a great deal and a solid relationship after the sale, see Matt Day at Allan Vigil Fayetteville. You won't regret it! More

Terrible Service and S**ual Harrassment The Finance manager thought it appropriate to tell me about positions he uses with his wife while processing my paperwork! As for service, it took TH The Finance manager thought it appropriate to tell me about positions he uses with his wife while processing my paperwork! As for service, it took THREE hours for an oil change and to order parts for a defective seat. Three months later they still do not have the parts in for the seat, nor have they called me to give an update. More