Feldman Chevrolet of Lansing

Very courteous employees. Comfortable waiting area. My Very courteous employees. Comfortable waiting area. My vehicle was finished within the hour as promised. Very courteous employees. Comfortable waiting area. My vehicle was finished within the hour as promised. More

When I arrived I was greeted right away. Everyone I came in contact with was very friendly. The service guy (Dan) was amazing to work with. One of the best experiences I’ve had yet at any service center. I’ in contact with was very friendly. The service guy (Dan) was amazing to work with. One of the best experiences I’ve had yet at any service center. I’ll definitely come back and hopefully get him again. More

There was Little wait and friendly service. Everything was explained about the service and any I might want done today. was explained about the service and any I might want done today. More

Truly exceptional experience and then I get hounded to give only the highest rating for the visit. No one is perfect all the time! The words that you use, makes it truly difficult for me to hand out suc give only the highest rating for the visit. No one is perfect all the time! The words that you use, makes it truly difficult for me to hand out such rates. Glittering Generaltities. Ouch!!! More

I always appreciate how well Feldman takes care of me and my car needs. Everyone is very professional. my car needs. Everyone is very professional. More

Great Tech Service, The only issue I have is with Great Tech Service, The only issue I have is with Customer Communication. There were 2 Brake Rotors that were replaced. I'm sure the Rotors nee Great Tech Service, The only issue I have is with Customer Communication. There were 2 Brake Rotors that were replaced. I'm sure the Rotors needed replacing, but it would have been nice to have known why. More

After initially bringing my vehicle in for a routine service, I started having an issue I wasn't having before. The service person told me to bring it back in and of course after running a few tests on service, I started having an issue I wasn't having before. The service person told me to bring it back in and of course after running a few tests on the vehicle, they could not get the vehicle to do what I said it was doing When I took the vehicle home, the issue I started having before I brought it in was still there. My vehicle was working fine before I brought it in for an oil change and tire rotation and having the recalled airbag changed. Now it isn't. I More

Good customer service overall. Organization from department to department could improve, but overall tis a good establishment. department to department could improve, but overall tis a good establishment. More

Very nice to have the first service visit done for free. Quick service as well. Quick service as well. More

Easily the BEST service team I've ever encountered! The Feldman team welcomed me / listened to what I needed to impart about my Sonic / and had me back on the road the next service day. They established th Feldman team welcomed me / listened to what I needed to impart about my Sonic / and had me back on the road the next service day. They established that my transmission was actually NOT the issue, but that other lines to the transmission, as well as my oil pan required repair. At every step of the way, the team (Dan, Eric) relayed what the mechanic had found, which was a HUGE stress reducer. I've decided I'll always return to Feldman when seeking service. Again, the team was ACES!!!! Highest level of competence, customer support, and tremendous follow-through! More