Feldman Chevrolet of Lansing

David is a real nice guy he was very helpful and respectful person and show he care about his customer so if you need car see David K. Carter he is o respectful person and show he care about his customer so if you need car see David K. Carter he is o More

Mr. Boothe,Thank for all of the info on the trucks; Mr. Boothe, Thank for all of the info on the trucks; your knowledge was very helpful! When I finally make a decision, I will come back directly to Mr. Boothe, Thank for all of the info on the trucks; your knowledge was very helpful! When I finally make a decision, I will come back directly to you sir. Your assistance was of great help! More

Best sales and service team!! When they say they will treat you like family, they really do mean it. Highly recommend Feldman Chevrolet Of Lansing for any and all of your vehicle n When they say they will treat you like family, they really do mean it. Highly recommend Feldman Chevrolet Of Lansing for any and all of your vehicle needs! More

WORST CAR BUYING EXPERANCE EVER! Paid for a rally stripe on new camarro took it there 2 differnt times and they never did it after the second time had car for 2 days i just went and p Paid for a rally stripe on new camarro took it there 2 differnt times and they never did it after the second time had car for 2 days i just went and pick up my car. No stripe and sofar its been 2 months and no rufund they just take your money and dont do the work! More

Love my new Silverado! I traded in my Silverado lease that I got from another local dealer at Feldman! Top notch service, thank you for making me feel like a part of a famil I traded in my Silverado lease that I got from another local dealer at Feldman! Top notch service, thank you for making me feel like a part of a family and not just a number like the other guys did. Go to Feldman!! You will not be disappointed! More

Don't trust Feldman Chevrolet service department Don't trust this dealership service department if you need repairs or under warranty take it elsewhere They don't know what they doing they will keep Don't trust this dealership service department if you need repairs or under warranty take it elsewhere They don't know what they doing they will keep your car sitting outside waiting for outside people to come in to tell them what's the problem with the vehicle. Service department understaffed & suck! They just liars that's all they do is lie to their customers. More

Don't trust Feldman Chevrolet service department Don't trust this dealership service department if you need repairs or under warranty take it elsewhere They don't know what they doing they will keep Don't trust this dealership service department if you need repairs or under warranty take it elsewhere They don't know what they doing they will keep your car sitting outside waiting for outside people to come in to tell them what's the problem with the vehicle. Service department understaffed & suck! They just liars that's all they do is lie to their customers. More

Do not trust anything they say at this dealership If I could I would give this dealership a negative rating. I bought a vehicle from them in early December and was assured everything was perfect. I If I could I would give this dealership a negative rating. I bought a vehicle from them in early December and was assured everything was perfect. I expressed concerns regarding the tires, alignment, etc. and was told everything was perfect. Within 2 months it was in need of an oil change (mind you this takes the more expensive synthetic oil that is supposed to last longer) while in for a simple oil change I was informed that there was an oil leak that should have been discovered when they were performing the oil change they supposedly did prior to driving it off the lot. While that repair was being done by the service department that discovered the leak as I didn't want to risk driving it until that was repaired, they discovered several other issues. I contacted Feldman regarding this and was told to bring the car back to them so they could "make it right". I did as they requested and guess what, they did absolutely nothing. Claimed there were no other issues that everything was acceptable other than they did me the favor of a front end alignment, even though that was supposed to have been done prior to my driving it off the lot the first time (I was told this was done). My advice to anyone considering this dealership is to run in the opposite direction. They have absolutely no clue what the term customer service truly means. I would never pull in their lot again if it weren't for the fact that I'm tied there by the extended warranty they talked me into. If I take it anywhere other than Feldman it will cost me more money than it already has, but as soon as I am able to unload this lemon I will be going elsewhere with my hard-earned dollars. More

Purchase of new vehicle I began a search for a new vehicle about 10 days ago. I entered into on-line discussions with Feldman of Lansing. I indicated the vehicle that I was I began a search for a new vehicle about 10 days ago. I entered into on-line discussions with Feldman of Lansing. I indicated the vehicle that I was interested in from their inventory. During the conversations what discounts that I qualified for was clarified. I requested the bottom-line (their best) price on that particular vehicle. I was informed that I had to come into the dealership to speak with the manager. Of course, when I arrived he was too busy to speak with me even though I was told that he would be available to see me at the time I informed them that I would be there. Then, while waiting for the manager, I was provided with a cost estimate that was significantly higher than the "price on their inventory web page. Why, because I was told that I did not qualify for a certain "incentive" - which of course , was clarified long before I came into the dealership. A waste of my time and a reluctance on their part to provide me their/my best price before I arrived at the dealership. And all the time spent in email conversations was for naught -- the person I met with because the manager was too busy knew nothing of these conversations and the facts that had been established. Unfortunate since I was prepared to purchase the vehicle that day. They could have provided me that price without requiring that I come into the dealership. A negative learning opportunity. More

Outstanding!! Nicole McGee offered my wife and myself the best buying experience I have ever had. She went out of her way to provide excellent customer service, a s Nicole McGee offered my wife and myself the best buying experience I have ever had. She went out of her way to provide excellent customer service, a short wait period, and she found us an awesome vehicle as well. Nicole, and all the staff we met at Feldman's were kind and genuine. I would suggest buying your next used car at Feldman's and ask for Nicole McGee. More