Feldman Chevrolet of Livonia - Service Center

Fast, friendly and professional Just your typical oil change and tire rotation along with all the other checks that is usually done. Check in was quick, comfortable waiting room with Just your typical oil change and tire rotation along with all the other checks that is usually done. Check in was quick, comfortable waiting room with perks. Service was done so quickly, i barely finished my coffee. Scott Glebe was very professional and friendly. More

Dealership and Service you can trust. Jason was a great help ordering the replacement mirror I needed, having it painted, and calling me to schedule an appointment to have the repair work Jason was a great help ordering the replacement mirror I needed, having it painted, and calling me to schedule an appointment to have the repair work completed on my car. While I was there he also arranged to have an oil change/tire rotation.My wait time was short considering all that was done. Miss Angela was kind and hospitable and passed snacks around and made customers comfortable. I was nervous about having broken my mirror right after I paid off my car and was immediately put at ease when Jason made the whole thing go so smoothly. Thank you. Great work. More

Excellent service I must admit I was a bit concerned as I had my car in for service from 9/1/2017 to 9/16/2017. On 9/22/2017, I went to the dentist and a couple of othe I must admit I was a bit concerned as I had my car in for service from 9/1/2017 to 9/16/2017. On 9/22/2017, I went to the dentist and a couple of other stops and on the way home the engine lamp came on and stayed on. I had put on less than 10 miles since I picked it up. On 9/25/2017, I brought my car back in for this new issue. Scott Glebe was my Service Advisor for this service call. I explained to Mr. Glebe that my mother was going in for surgery on 9/27/2017 and I needed my car or a loaner. Mr. Glebe provided excellent customer service and was able to provide me with a loaner car on 9/26/2017. The issue with my car this time was a faulty right catalytic converter that needed to be replaced. More

Best customer service I have ever experienced! I love love this dealership They really care about their customer's Awesome sales and service. I will continue to purchase all my vehicle here. I love love this dealership They really care about their customer's Awesome sales and service. I will continue to purchase all my vehicle here. More

Making the best of it Scott was really great at making the best of an unhappy situation with my new Volt. This is my 2nd Volt and the 4th car I've leased/purchased from Fe Scott was really great at making the best of an unhappy situation with my new Volt. This is my 2nd Volt and the 4th car I've leased/purchased from Feldman, so I'm a fan, but couldn't get my beautiful new Volt to start just one day after I brought it home. It was not a serious issue, but a series of unfortunate events - beginning with the tow truck - resulted in Feldman having my new car in for nearly a month before I could even drive it! Scott kept me informed every step of the way and kept me comfortable in loaner Volt. He advocated (is still) on my behalf with the dealership and GM in getting the situation resolved and adequate recompense for the inconvenience of it all. He didn't make me feel like an idiot when I brought it back again, not entire sure the problem had been fixed, and everything was ok. I've been very happy with Scott and despite some bothersome circumstances that otherwise cold have made me a very grouchy customer, writing and entirely different kind of review More

Awesom I finally got results on my Trax. I am completely Satisfied thank you They replace the whole seatbelt and wiring as well. Also bulbs where replaced in I finally got results on my Trax. I am completely Satisfied thank you They replace the whole seatbelt and wiring as well. Also bulbs where replaced in the driver's side headlight. Thank you More

Just an Oil Change I really don't like their new multi point inspection report system. I miss getting the measurements of my brake pad linings and tire tread. This doesn I really don't like their new multi point inspection report system. I miss getting the measurements of my brake pad linings and tire tread. This doesn't give that. This report doesn't hold the service tech accountable because it doesn't display the information. Just shows what needs attention. I will go elsewhere now. More

Speedy Service Went in for my regular oil change/tire rotation. Very fast and finished quicker than estimated. Also washed my car for me which is a nice added bonus! Went in for my regular oil change/tire rotation. Very fast and finished quicker than estimated. Also washed my car for me which is a nice added bonus! More

Great service I always get great service in a very timely manner. Staff is vert friendly, and they are always good about explaining the current and future needs on I always get great service in a very timely manner. Staff is vert friendly, and they are always good about explaining the current and future needs on my vehicle. More

Service Department needs work A simple oil change and tire rotation, also 3rd brake light. I scheduled online, and put in the comments will need a ride or a car to go 1 mile down t A simple oil change and tire rotation, also 3rd brake light. I scheduled online, and put in the comments will need a ride or a car to go 1 mile down the road. i was first in the dealership at 6:58. the shuttle had filled with 2 others, no offer of a car. I told the writer about my 3rd brake light, he said 'wow are you sure, i haven't seen one go out'. he looked up my oil history, saw i had 3 of my 4 free ones, but was outof the time frame. He chuckled and said, ' that's an expensive oil change, hahaha'. I then asked if he wanted my trailer hitch out of the truck, he said no it would be fine. He called me at 7:48 to tell me the truck was done. I showed up at 8:30, another writer gave me my bill to pay. He had the truck brought in. The third brake light was still out, the truck had not been washed. I asked if there was a minimum cost to have the truck washed, he said the truck didn't get washed because the trailer hitch was in it. The writer then offered to take me back to work in my truck and he would get everything fixed. I get in the passenger side, and the tire pressure screen is up on the dash. It reads, LF:35 RF:38 LR:32 RR:34. I then asked if they check tire pressures like the work order states they did, he said they were supposed to. Unfortunately this is not my first bad experience with the NEW Feldman of livonia. The sad part is that i have bought many vehicles from them for work, and also a couple for my myself. Its not like I have a 15 year old piece of junk, this is a 2015 Silverado with 21,500 miles on it. Not sure if I am a magnet for poor quality, but i will not be back to service or purchase at Feldman Chevrolet. More