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Feldman Chevrolet of Livonia - Service Center

4.3

27 Lifetime Service Reviews

32570 Plymouth Rd, Livonia, Michigan 48150

27 Reviews of Feldman Chevrolet of Livonia - Service Center

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August 09, 2018

"Excellent "

- Chevy1014

Whole process was smooth. I was informed at the time of setting the appointment that the shop was behind and reminded at write up. Confirmed that it was ok as I had made a reservation for a loaner vehicle. I was informed of the progress while my vehicle was in the shop every day and notified once it was ready. Picking up my vehicle was quick and painless.

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Recommend Dealer
Yes
Employees Worked With
Scott Glebe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 04, 2018

"Award winning service"

- Dirtygirl

They handled this visit like champs. Brian gave a courtesy call, just to ease my worries. Megan was very helpful with a loaner. I now have 4 favs at this location

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Recommend Dealer
Yes
Employees Worked With
Brian Waskiewicz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Megan
May 03, 2018

"2013 ChevyCruze Check Engine Light Catalytic Converter issue"

- Jody Sherwin

I would not suggest ever purchasing any Cruze vehicles from Chevy at all. They receive Check Engine and Catalytic Converter issues not under warranty/recall.

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Recommend Dealer
No
Employees Worked With
Bryan Silvestr
April 23, 2018

"Didn't fix the dent"

- Ken Cottongim

I purchased a demo 2018 Silverado that had a dent in the driver side rear door, the salesman agreed to have it fixed. They tried to fix it but the dent is still there and they also added a new dent on my fender.

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Recommend Dealer
No
Employees Worked With
Garrett Balint
March 12, 2018

"Oil change"

- Ginag

It was ok nothing to write home about. My service person was not personable. I love my sales person Mr. Pettway, every time I come in he speaks and checks in with me, to make sure we are okay with our car. The service department needs a lot of help with being personable with people. Last time in November they didn’t top my fluids when I got my oil change. Time before that my service person I believe Don went searching threw out my car for the wheel lock. All he had to do was ask me.

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Recommend Dealer
Yes
Employees Worked With
Lindsberg Pettway
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 28, 2018

"In & out oil change"

- jnfruchwat

Great service as usual! Highly recommend this service department to everyone! Thank you for your exceptional customer care, which is so hard to find these days!

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Recommend Dealer
Yes
Employees Worked With
Allison
January 23, 2018

"Excellent Service!"

- Jody Sherwin

Thank you so much! We really appreciate all of Ed's and everyone's help and hard work to get our vehicle repaired in a timely manor.

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Recommend Dealer
Yes
Employees Worked With
Ed from Service Advisory area., Michael Payne
December 07, 2017

"Fast in and out oil change"

- francee

I got fast and professional service, didn't have to wait hours for an oil change. Had an appointment and they took my car right in did this on my lunch break.

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Recommend Dealer
Yes
Employees Worked With
Scott Glebe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 07, 2017

"Nice friendly staff"

- Cass9800

Great service friendly people good communication. Awesome environment and coffee was fresh. I'm happy with the repairs and I'd recommend this facility to everyone.

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Recommend Dealer
Yes
Employees Worked With
CASEY STILL
November 26, 2017

"Fast, friendly and professional"

- leannezella

Just your typical oil change and tire rotation along with all the other checks that is usually done. Check in was quick, comfortable waiting room with perks. Service was done so quickly, i barely finished my coffee. Scott Glebe was very professional and friendly.

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Recommend Dealer
Yes
Employees Worked With
Scott Glebe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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