Feldman Chevrolet of New Hudson

I will never be purchasing a car from Feldman again because of the after sales service in their body shop. Actually, I am purchasing another new car this month for my daughter, but Feldman will not be because of the after sales service in their body shop. Actually, I am purchasing another new car this month for my daughter, but Feldman will not be getting my business again. I have never been treated so terribly before. The collision center manager was horrific. He lied to me, treated me with total disrespect and covered up their mistakes. This experience affects my decision on where to buy a car and they just lost a sale, literally, this week. More

I generally like Feldman Chevrolet. However, I went in for an oil change (which I had pre-paid for), and the sales rep informed me that I needed a new fuel filter, which I foolishly aut However, I went in for an oil change (which I had pre-paid for), and the sales rep informed me that I needed a new fuel filter, which I foolishly authorized to be replaced without asking for the price. A $30 fuel filter cost me $235.00. This is ALL on me, but paying service something like $175.00 an hour for labor to install a fuel filter which should take a few minutes, is excessive. I paid the piper. It was an expensive lesson learned. **For the record, I had two service representatives. The first gentleman was very pleasant but did not inform me of the price. When I checked out, it was a very nice young lady whom I have nothing but great things to say about her. She saw that I pulled out every dollar I had in my wallet to pay for this goofy filter, and worked some magic and saved me $15 and a ton of embarrassment. More

Staff was friendly helpful and had integrity which is rare these days. Had a Great experience rare these days. Had a Great experience More

What a wonderful experience! Greg is a patient sales representative would recommend him to everyone. Greg is a patient sales representative would recommend him to everyone. More

First, the serviceman could not find my appointment and said they were short staffed and I would have to leave my car until tomorrow. I could not leave my car and asked, "Why do I have an appointment then said they were short staffed and I would have to leave my car until tomorrow. I could not leave my car and asked, "Why do I have an appointment then. He looked on the schedule and saw that I did have an appointment. My car was finished then in a timely manner. I was handed the keys and told that my car was out in the back lot. I went out and couldn't find my car. So I walked back in when an employee on break helped me locate it. It was way down at the furthest end of the lot. I was not happy, and will never go to that dealership again. More

Wow, what a great experience I had! Austin Ryan, Jeff and Billy were wonderful. I Austin Ryan, Jeff and Billy were wonderful. I More

Ordered new vehicle that sat in Flint for almost two months for unknown reason. Was sent to Indiana for repair. Then finally got to dealership but I cannot have it because no one is there to prep it. Be months for unknown reason. Was sent to Indiana for repair. Then finally got to dealership but I cannot have it because no one is there to prep it. Been at the dealership almost a week and I cannot have the keys. Apparently the prep guy quit and no one else can do the job. Of course no one can even explain what prep is. More

service went as hoped. which is better than I had expected. No suprise sales pitch makes me happy. which is better than I had expected. No suprise sales pitch makes me happy. More

Good Experience, deal was made promptly and the vehicle met my needs. Austin found the a fairly specific vehicle for me quickly. met my needs. Austin found the a fairly specific vehicle for me quickly. More

Two hour wait for an oil change! And I had an appointment. Ridiculous. Was told I’m due for 30K maintenance. I asked what that included, I was handed a grid. I ask how much. I And I had an appointment. Ridiculous. Was told I’m due for 30K maintenance. I asked what that included, I was handed a grid. I ask how much. I was told to look on side of grid. Not helpful at all. More