Feldman Chevrolet of New Hudson

Purchased a 2016 Equinox - great experience Worked with Tom. It was a great overall experience. Trade-in value was reasonable as was the cost of the used equinox we purchased. Tom worked hard fo Worked with Tom. It was a great overall experience. Trade-in value was reasonable as was the cost of the used equinox we purchased. Tom worked hard for us and found the right car. More

Horrible New Vehicle Delivery Below is a list of everything they have screwed up thus far with the purchase of my new truck. They are offering nothing to make this better and want Below is a list of everything they have screwed up thus far with the purchase of my new truck. They are offering nothing to make this better and want me to bring the truck back in for them to make it right. I have no confidence in this dealer to ever let them touch the truck again. Don't ever bring your vehicle here or buy a new vehicle from them. There are plenty of other customer oriented dealerships. 1. Spent considerable time signing paperwork and completing financing paperwork on another dealer's truck that they were not able to secure the next day 2. Truck arrived at the dealership with undercoating or bed-liner on paint work and the passenger front door handle was door dinged 3. Dealer should have informed me in pre-delivery inspection that the truck had damage before having me complete the paperwork on the vehicle 4. Sales person just handed me the keys and did not do an orientation on the vehicle and hoped I would drive off without noticing the damage 5. Vehicle was dirty upon delivery with crumpled up floor liner paper thrown in drivers footwell. Also, excessive tire shine was applied and slung all over the vehicle which stained the quarter panel paint protection film requiring replacement 6. When vehicle was repaired (for overspray) I was placed in a used car off of their used car lot for the loaner 7. Vehicle was not repaired by a certified GM technician in the dealer's body shop (1/2 off body shop) 8. After picking the truck up and returning to work I later found out that a trim piece was laying in my back seat and not replaced post repair 9. Had to do the paper work for a third time because dealer did not record mileage properly and thus incorrectly representing my warranty period 10. Sales person had to reach out to me twice for my GM employee discount number because he misplaced it 11. Upon inspection of the repair area it was noticed that heavy and incorrect buffing was performed causing heavy scratches and gouges in the paint 12. A paint drip/run was noticed on the door handle repair 13. Sales manager agreed to send the detailing estimate for approval but less than a minute after receiving it I received an email from him stating they would not help me out and that they hoped I enjoyed my truck 14. Sales manger then rudely called me to complain that I gave his dealership a poor score on the GM survey and was upset that I mentioned him personally in the comments section for providing poor customer service 15. Service Manger called to see if he could offer to help but has not returned any phone calls after multiple voicemails 16. Reached out to General Manager of the dealership multiple times with no response More

Excellent Service and Representation My definition of Integrity is " doing what you say you're going to do". Tom Rillison represents that to the nth degree. Quick, timely, easy.... this My definition of Integrity is " doing what you say you're going to do". Tom Rillison represents that to the nth degree. Quick, timely, easy.... this is our 4th vehicle from Liberty and we will continue to come back. More

Searching for a Truck I was searching for a truck that would meet my needs within my budget. I looked at several dealerships and could not find my perfect fit. Mark (salesm I was searching for a truck that would meet my needs within my budget. I looked at several dealerships and could not find my perfect fit. Mark (salesman) was wonderful. He listened to my needs, and found some options that met what I was looking for. Mark was able to help me find a truck, and went over and beyond to help me stay within my monthly budget. I would definitely recommend Feldman, and Mark. I have never had such an enjoyable car buying experience. More

Our sales person was Tom Rollison, great guy, was joy to wor Feldman Chevrolet was a very friendly dealership. The place was clean and welcoming, they went above and beyond to get me financed. I would recommend Feldman Chevrolet was a very friendly dealership. The place was clean and welcoming, they went above and beyond to get me financed. I would recommend them to my friends! More

FELDMAN CHEVROLET NEW HUDSON 5 star service. Very friendly kind and courteous. Would definitely recommend Feldman Chevrolet New Hudson to everyone. Great price and delivery alon 5 star service. Very friendly kind and courteous. Would definitely recommend Feldman Chevrolet New Hudson to everyone. Great price and delivery along with all encompassing demo. More

Feldman Chevy New Hudson My experience was awesome. Trevor was the best salesman I’ve ever had from getting me a good deal on a lease to setting up my onstar to making sure a My experience was awesome. Trevor was the best salesman I’ve ever had from getting me a good deal on a lease to setting up my onstar to making sure a sentimental trinket I had in my car was placed right where I wanted it .. he was the Best !! Everyone was extremely friendly. It’s the best dealership I’ve ever been at. More

Great sales team. Tom Rolison the salesman was great. He explained everything great. The sales manager John was excellent. He gave us everything we wanted. He is a grea Tom Rolison the salesman was great. He explained everything great. The sales manager John was excellent. He gave us everything we wanted. He is a great people person. More

awesome Tom got it done for us again and we will be back again soon fir my wife. Very friendly staff to work with. Thanks again Dave Carter Tom got it done for us again and we will be back again soon fir my wife. Very friendly staff to work with. Thanks again Dave Carter More

New car!! I have just recently graduated from college and I have been working hard and saving money every pay check for an opportunity to buy the perfect car. O I have just recently graduated from college and I have been working hard and saving money every pay check for an opportunity to buy the perfect car. Out of spite today I decided to stop at Feldman Chevrolet and Mark Johncox greeted me right away. I told him what I was looking for and he did everything he could to put me in a new car and that he did. Great experience! Mark is an awesome guy and I would recommend Feldman Chevrolet if New Hudson to anyone! More