Feldman Chevrolet of New Hudson

They were nice and had a car bravo used vehicle that met our needs, and made special accomodations for me to inspect the undercarriage but they were not flexible on price when I pointed out that it needs ne our needs, and made special accomodations for me to inspect the undercarriage but they were not flexible on price when I pointed out that it needs new tires and used a pressure sales tactic to threaten to sell it to "someone else" that a manager at "another dealership" had lined up the buy it if we didn't act fast. I could have done without that bull spit More

Had a horrible service experience. They had my car for 1 week and it’s still not fixed. I had to call to check the status on my car. I will never return to your dealership. Never recei They had my car for 1 week and it’s still not fixed. I had to call to check the status on my car. I will never return to your dealership. Never received updates. My sales person was out and no other sales person was any help. More

Organized, efficient and Professional. The experience was smooth. The dealership adapted to my needs and made sure the process was convenient for me. The experience was smooth. The dealership adapted to my needs and made sure the process was convenient for me. More

Great service! I purchased a car with damaged side mirror & they replaced free of charge. Shoutout to Daniel Valenzuela! He helped me to get the car from a deale I purchased a car with damaged side mirror & they replaced free of charge. Shoutout to Daniel Valenzuela! He helped me to get the car from a dealership an hour away free of charge! Definitely will recommend buying a car here! More

Dan Valenzuela was a blessing to work with. Going into the dealership, I was nervous about finding a car I wanted within my budget. Dan made magic happen in order to help me get the EXACT car I Going into the dealership, I was nervous about finding a car I wanted within my budget. Dan made magic happen in order to help me get the EXACT car I've been looking for. I could not be more grateful for not only his efforts doing business with me, but also for his extreme kindness and character. If you're buying a car, and the process makes you nervous, go to Dan. More

THIS DEALERSHIP COULD HAVE KILLED ME. .. Went in and got my car an oil change (like I have done many times in the past). Roughly 25 minutes after waiting for my car an employee working in .. Went in and got my car an oil change (like I have done many times in the past). Roughly 25 minutes after waiting for my car an employee working in the service center came into the waiting area and informed me that my cabin filter should be replaced and to do it at the dealership would cost me $70. I politely told the employee that I would be replacing it myself, but appreciated that he brought it to my attention. About 15 minutes after the same employee approached me and said "I really wish you would have told me that your tire sensor battery was not working BEFORE you brought your car into get an oil change!!" The same employee proceeded to tell me that they could replace the battery for $130. After telling the employee that I was going to go elsewhere to get it replaced (Discount Tire is able to replace it for $60) he proceeded to tell me "that none of my tire sensors worked because they rotated the tires and if one does not work the rest will no longer work" (3/4 tire sensors worked prior to me coming in to get my oil changed). Then the employee opened the door into the service garage and yelled "she is refusing the tire sensor battery!!!!" About another 15 minutes passed before my car was ready. I pay for the oil change and go directly to Discount Tire (which is conveniently located right next to the Chevy dealership). Discount Tire came out to my car and determined that the one tire sensor needed a new battery and that they could replace it right then and there. When my car was finished at Discount Tire the employee that repaired my tire informed me that ALL of the bolts on ALL 4 wheels attaching all tires to my vehicle were "hand screwed" meaning that he has every reason to believe whoever reattached my tires to my car either did not use the correct tool OR used a tool and barely screwed my tires onto my car. He then proceeded to tell me that this is such a serious deal and that THE CAR COULD HAVE KILLED ME (the tires could have fallen off of my car as I was driving it). The Discount Tire employees were not informed that I just went to Chevy to get an oil change minutes before arriving to get my tire sensor repaired. In fact, they had no reason to inform me that my car could have killed me due to the Chevy dealership failing to do their job correctly. Did Chevy not properly reattach my tires because I decided not to purchase an overpriced filter and tire sensor battery? Or was it because they have such inexperienced workers? Regardless, of the reason I COULD HAVE BEEN DEAD. There must have been a guardian angel watching over me because I could have been dead if I did not go to Discount Tire immediately after leaving the Chevy dealership. As someone who takes there car maintenance very seriously to ensure that I am safe driving my vehicle I am absolutely appalled. I purposely came to the chevy dealership to ensure that a professional was inspecting my car. I cannot put into words how angered/frustrated I am to know that not just one, BUT ALL FOUR TIRES were not attached correctly to my vehicle. I am speechless. More

Greg is easy to do business with. Goes above and beyond. Highly recommend going to Feldman and seeing Greg Green Goes above and beyond. Highly recommend going to Feldman and seeing Greg Green More

The sales process was outstanding. My car was delivered perfectly and I was very satisfied with the front end. Part of the sales process involved order some blackout badges for our Tra My car was delivered perfectly and I was very satisfied with the front end. Part of the sales process involved order some blackout badges for our Trax. This order was sent to the service dept as the parts weren’t available. Service called me a few days later to schedule an appointment since the parts were in. I rearranged my schedule and my wife’s and dropped off the car. An hour or so later, I was called and notified that the parts were not even ordered! We will see if the parts reorder process works in the coming days. Needless to say, I expect better service. More

I was not happy with the sales department, but the service department went above and beyond. I was very grateful for their speedy service. service department went above and beyond. I was very grateful for their speedy service. More

Service was excellent, Price was high. Oil change (non synthetic) & rotation should not be $250 Oil change (non synthetic) & rotation should not be $250 More