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Feldman Chevrolet of New Hudson
New Hudson, MI
5,486 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
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Showing 5,486 reviews
January 17, 2024
Everyone at the Feldman dealership went out of there way to make sure my visit was a pleasant one everything went smoothly and quickly I was very happy with my visit to make sure my visit was a pleasant one everything went smoothly and quickly I was very happy with my visit More
by BIGK41069
Verified Customer
January 16, 2024
My visit was excellent. My service advisor was very attentive. She was very helpful. I usually go to the Novi location, but will probably use this location in the future. My service advisor was very attentive. She was very helpful. I usually go to the Novi location, but will probably use this location in the future. More
by cabrown48390
Employees Worked With
Female Service Advisor. I don't have access to my paperwork or her name right now.
January 15, 2024
Great service by Greg Green, he got us set up for a test drive after speaking on the phone initially. He was also very prompt with responses and got us in/out of the dealership when we were ready to complet drive after speaking on the phone initially. He was also very prompt with responses and got us in/out of the dealership when we were ready to complete the sale. More
by whaleysh
Employees Worked With
January 13, 2024
They make made my car buying experience a breeze. Handled any bump in the rad flawlessly. Handled any bump in the rad flawlessly. More
by melissa.farrell65
January 13, 2024
We had the opportunity to work with folks who were kind, eager to help, and kept us up to date on the process. eager to help, and kept us up to date on the process. More
by tslesp50
January 13, 2024
Follow best practices at the time of presenting estimate, for example, knowing whether or not the customer is eligible for warranty coverage, more detail around the issue (how often do you see it? What YMM & for example, knowing whether or not the customer is eligible for warranty coverage, more detail around the issue (how often do you see it? What YMM & mileage does this typically occur? Etc). Also improve customer service with better handling of phone calls in general (not with this service advisor) — several cases of calls to the service desk not answered in general, hung up on, many calls put to voice mail on several occasions. We have had great service in past. the car seems ok, glad they were able to diagnose it quickly. More
by TIM.BUCKLEY21
Employees Worked With
Deb
