Feldman Chevrolet of New Hudson

I would definitely recommend Anna Leblanc @ Feldman Automotive of New Hudson! She is amazing and so is everyone else there! I will be using this dealership in the future! Automotive of New Hudson! She is amazing and so is everyone else there! I will be using this dealership in the future! More

Worked with Debbie in Service. She’s great at exposing services needed for my vehicle. She is very knowledgeable , and is interested in you as a customer and getting you the corr She’s great at exposing services needed for my vehicle. She is very knowledgeable , and is interested in you as a customer and getting you the correct service. More

I like the options I was given and the timeliness of the whole operation from start to finish leaving with a new vehicle. whole operation from start to finish leaving with a new vehicle. More

The experience with Kristen in financing was miserable. I told her I was in a hurry and just needed to get paperwork done but she insisted on trying to hard upsell me on added coverages. Very frustrating I told her I was in a hurry and just needed to get paperwork done but she insisted on trying to hard upsell me on added coverages. Very frustrating and unnecessary. Then, I found a few days later when I couldn't start or lock my car via the app that they gave me a vehicle with the wrong VIN number! Because of this, all paperwork had to be redone which we did electronically. BUT, then after seemingly being done signing all the paperwork again they realized the odometer statements can't be done electronically they had to have someone come interrupt me at work to sign them. To top it off, it took almost a month to pay off my trade in which cost me money in interest which they have not offered to compensate me for. What should have been the easiest sale of the year for them because I literally had the vehicle selected before I got there ended up being a very frustrating, time consuming, inconvenient and bad experience all around. My salesman Ryan did a good job trying to keep things going in spite of all of the failures of the dealership he works for. More

I made a purchase from Ohio, and it was seamless experience. The team was wonderful to work with. Excellent communication and easy transaction! Thank you. experience. The team was wonderful to work with. Excellent communication and easy transaction! Thank you. More

They were prompt and kept me updated on progress of my vehicle. Dealership is nice and clean. vehicle. Dealership is nice and clean. More

Deborah is excellent. Always courteous and efficient. Went over the service due and recommended a additional service needed. Great customer service. Always courteous and efficient. Went over the service due and recommended a additional service needed. Great customer service. More

Deb, my service advisor, was so helpful and pleasant to work with. She truly went out of her way to answer all my questions as a new customer of the dealership. I look forward to seeing her for future ma work with. She truly went out of her way to answer all my questions as a new customer of the dealership. I look forward to seeing her for future maintenance appointments. More

They Advertised the car for 13000, then raised the price 1500 when I arrived, on top of all the fees they tacked on. It broke down within a week of me buying it (after a 2 week fight they did fix it) 3 ye 1500 when I arrived, on top of all the fees they tacked on. It broke down within a week of me buying it (after a 2 week fight they did fix it) 3 years later I'm run off the road. After over a month of calling them I finally threaten to call the lawyer to get the paperwork for the gap insurance, (which they chose and insisted on) The gap insurance company THEY chose refuses to pay for the vehicle despite ample coverage and regular maintenance. Now I have no idea how I'm going to replace this car. I cannot even work. More

Communication was good and Deb in service kept me updated. Service did what was quoted in a timely manner. updated. Service did what was quoted in a timely manner. More