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Feldman Chevrolet of Novi

Novi, MI

3.3
346 Reviews

42355 Grand River Ave

Novi, MI

48375

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Showing 346 reviews

September 19, 2013

If you are looking for a new Chevrolet, absolutely give Ryan and Shaun at Marty Feldman the opportunity to earn your business. I have purchased cars from Shaun in the past, and I consider him one of the mo More

by TomM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Benard, Shaun Benard
July 06, 2013

I have had multiple issues with service where there is no issue and they try to sell me hundreds of dollars in repairs. Also sales will lie to you to get you in the door. Promise you a certain price and then More

by moalwo
Customer Service
Recommend Dealer
No
Employees Worked With
several
Jul 08, 2013 -

Feldman Chevrolet of Novi responded

Our apologies that you were not satisfied after working with us. At Marty Feldman Chevrolet, customer satisfaction is our number priority. We hate that you did not understand this after after your experience with us. Our dealership is committed to honest and fair pricing and business practices. Please contact us at your earliest convenience so we may further understand this situation and work with you to change your opinions of our dealership. Thanks you for taking the time to give us feedback. We hope to hear from you soon. Jason Curie | General Manager | jcurie@feldmanautomotive.com

June 28, 2013

Mike Brooks did a great job of getting us into our 2008 Chevy Impala. He listened to our list of wants for our next vehicle and was crucial in finding the right car. We had been looking for over a year to More

by pobaldwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brooks
May 07, 2013

Very happy with our trip to the dealer he was top in knowledgeable answers ww will refer all to him Steve Phillips is the best More

by karenbug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Phillips
May 04, 2013

HORRIBLE! Big Al quoted me a price and even got it approved by a manager. Came in and it was double. They will lie to get you in the door and then charge you way more. Ridiculous, I would NEVER recomm More

by mary89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Big Al
April 16, 2013

Great experience. Shaun went way above and beyond to get a great rate on a used car and make sure the car was right. Going to send everyone I know to Shaun and the great team at Feldman Chevy. More

by Boatride24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Benard, Michael Kraus
April 13, 2013

The whole dealership is very well organized and makes you feel very comfortable. The staff were friendly and helpful. The programmed my key fod incredibly fast and even washed my car! The salesman offered me More

by coleruiter46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joy and chris
March 01, 2013

Tom Dennis was excellent to deal with. He took his time, made sure I could get into the vehicle I desired, was extremely pleasant and made sure that this was a overall a very positive experience. I w More

by scotialass50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Dennis
December 05, 2012

I went there for oil change and tire rotation. The guy who work there told me there is a large screw in the tire and it costs $25 for repair. I asked them to leave it and I got it fixed for free at Bellet More

by firaspeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
September 03, 2012

my name is jena, i had to make a very big decision during a time in which i had no time to make a decision. Steve and brittany really made me feel comfortable with my decision to get myself into a new car be More

by jenarose52488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve and brittany
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