
Feldman Chevrolet of Novi
Novi, MI
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Great customer service and I always ask for Eric....Super friendly, funny, optimistic and great attitude. Thanks Eric for the oil change with minimum staff and completed in a timely manner!!! You're the friendly, funny, optimistic and great attitude. Thanks Eric for the oil change with minimum staff and completed in a timely manner!!! You're the best!! More
They have best customer service, they try their best to get you best car that you want very patient whatever you ask a question they have patient to answer they go over every details that I want. get you best car that you want very patient whatever you ask a question they have patient to answer they go over every details that I want. More
I went in to do a trade- in on my old vehicle for a new one October 16,2021. One of the vehicles I requested had just came to the lot so I was able to do a sign and drive. Still as of October 30, 2021 no t one October 16,2021. One of the vehicles I requested had just came to the lot so I was able to do a sign and drive. Still as of October 30, 2021 no title still and they don't have the title to my truck but can't find it. I had a personal plate on the front they allowed for my vehicle to be moved and didn't remove the plate. It was the insensitive matter about asking me for the price of the plate it was customized and doesn't have a money value. Update!!!! Process complete after things were explained as to what was going on and why the process was taking so long I had an understanding that put my mind to rest it was too late to fix the plate problem but they were very sorry about the matter and made sure I was compensated for my lost even though I would love to have my plate. I can say that I left Feldman Chevrolet Novi feeling much better about my purchase. More
Charlie Webb was great and very personable. He answered all my questions and went above and beyond! Definitely coming back when I am in the market for a new car! all my questions and went above and beyond! Definitely coming back when I am in the market for a new car! More
I just got a nice used and certified car in a very good condition. Exactly what I wanted. Feldman Chevy (& Kia) has great customer service - polite, friendly and respectful associates. Quick application pr condition. Exactly what I wanted. Feldman Chevy (& Kia) has great customer service - polite, friendly and respectful associates. Quick application process, clear communication. The whole experience was really pleasant and fast. Thank you, Tony Whiteman and crew! More
STAY AWAY. THEY WILL DAMAGE YOUR CAR, AND THEN IGNORE ALL ATTEMPTS AT COMMUNICATION. George the GM will have someone tell you to call him, and he never calls back. ATTEMPTS AT COMMUNICATION. George the GM will have someone tell you to call him, and he never calls back. More