Al Deeby Chrysler Dodge Jeep Ram - Service Center
Clarkston, MI

39 Reviews of Al Deeby Chrysler Dodge Jeep Ram - Service Center
Scheduled a service appointment because I thought I might have a bad wheel bearing. Arrived for the appointment and was told that it would be 24-48 hours before the car was even looked at. It would have been have a bad wheel bearing. Arrived for the appointment and was told that it would be 24-48 hours before the car was even looked at. It would have been nice to have been told that when scheduling the appointment. Who can do without their car for that long just to have it diagnosed? More
Zero stars. After multiple very poor experiences with their service department we will never do business with a Feldman dearlership again. We currently own 3 Jeeps purchased at this locatoin-2 in the their service department we will never do business with a Feldman dearlership again. We currently own 3 Jeeps purchased at this locatoin-2 in the past 2 years. We alone had bought 15 plus vehciles from this facilty over the years (all prior to Feldman purchase). Recommended many more. We love Jeep but will likely be moving to another brand so we can have a local dealership. Sorry Stellantis but our business and referrals will be moving as a result of our experiences with this dealership. More
Cable replacement dodge dart Took car in cable replacement for reverse lock out said i need to buy cable so i did charged labor and said needed different cable when take chages of Took car in cable replacement for reverse lock out said i need to buy cable so i did charged labor and said needed different cable when take chages off of first cable parts charged 25 percent more to take back cable they ordered for me based on their recommendation I got ripped off I always liked this dealership before More
Customer Service Plus The service guys always meet you with a smile and try to accommodate your needs as best as possible! if the service is going to take longer than anti The service guys always meet you with a smile and try to accommodate your needs as best as possible! if the service is going to take longer than anticipated, they communicate and keep you updated. More
Turned away with safety recall S61 After calling 3 times, 15 minutes on hold, setting up an appointment online, and driving there, AlDeeby was too busy to fix my safety recall. After calling 3 times, 15 minutes on hold, setting up an appointment online, and driving there, AlDeeby was too busy to fix my safety recall. More
service department They could not have been more helpfull, they were quick and complete and got me back on the road with no delay The service manager got envolved and They could not have been more helpfull, they were quick and complete and got me back on the road with no delay The service manager got envolved and gave directions and the problem was corrected and I was on the road Thank you again More
Awesome! Hassle free repair ! Got right in, my rental car was waiting for me . I was called promptly with updates. Best visit to date! Collin was super friendl Hassle free repair ! Got right in, my rental car was waiting for me . I was called promptly with updates. Best visit to date! Collin was super friendly and very helpful. More
Check all reviews from all websites! Service department is a TRUST THE REVIEWS PEOPLE!!!!! I WISH I DID!!!! BUYING MY CARS YES I SAID CARS AS IN WE HAVE BOUGHT MULTIPLE CARS FROM THEM SO WE SHOULD GET SOME KIND TRUST THE REVIEWS PEOPLE!!!!! I WISH I DID!!!! BUYING MY CARS YES I SAID CARS AS IN WE HAVE BOUGHT MULTIPLE CARS FROM THEM SO WE SHOULD GET SOME KIND OF RESPECT FROM THEIR SERVICE DEPARTMENT. NO NO NO THEY DONT GIVE A RATS A** ABOUT NO ONE IN THE SERVICE DEPARTMENT!!! FIRST OF ALL, AS PROMISED MEANS NOTHING TO GEORGE OR ANY OF HIS EMPLOYEES, DONT WAIT ON THEM TO CALL YOU EITHER BECAUSE THEY DONT. CAR IS A QUICK FIX, WILL BE DONE LATER TODAY... NOTHING.... SORRY ABOUT THAT IT WILL BE DONE TOMORROW MORNING WE CALL AND STILL NOTHING!! THE 3RD DAY WE DIDNT EVEN GET A PHONE CALL!!! SIMPLE REPAIRS TURN INTO 5 DAYS!!! PLUS, THEY FIX ONE THING AND SOMETHING ELSE BREAKS WHILE ITS THERE BEING FIXED. THANK GOD ITS UNDER WARRANTY BECAUSE THESE PEOPLE ARE A JOKE!!!! FROM THE TIME YOU PULL IN TO THE "MANAGER" SITTING IN THE OFFICE DOING NOTHING TO HELP BUT SAY IM SORRY BASICALLY NOTHING HE CAN DO, GREG OR GEORGE WHATEVER HIS NAME IS. AL DEEBY HIMSELF SHOULD BE ASHAMED OF THIS. FLAT OUT RIDICULOUS. HOPEFULLY SOMEONE STARTS SHOWING HIM THESE BEFORE THAT SERVICE DEPT. OR THE WHOLE DEALERSHIP GOES DOWN. AGAIN THIS ISNT MY FIRST TIME HAVING ISSUES, MULTIPLE ISSUES!!! WILL BE CONTACTING THE BBB ON MONDAY. THIS IS JUST DISGUSTING. LIKE I SAID, LISTEN TO THE REVIEWS. More