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Feldman Chrysler Dodge Jeep Ram of Woodhaven

Woodhaven, MI

3.7
236 Reviews

23940 Allen Rd

Woodhaven, MI

48183

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236 Reviews of Feldman Chrysler Dodge Jeep Ram of Woodhaven

July 31, 2017

Service department When I brought my truck in I was asked if i had an appt. When your engine light comes on you usually don't! I was told they were very busy so it may t More

by Out of a truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie unknown last name
Aug 01, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Sincerely, Ken Broughton, Service Director | kenb@woodhavencj.com

July 26, 2017

Another GREAT EXPERIENCE with Casey Dettloff! My Wife and I leased our second car with Casey Dettloff. He is very easy to work with and makes the process enjoyable. I will definitely be back to More

by Jlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Jul 28, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Casey’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. We look forward to working with you again soon! Best, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

July 17, 2017

Worst experience with service department! I have never been treated so rudely in my life! I hope the service technicians get talked to after my visit with the manager today. He was very nice, More

by Frankie Demko
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dave
Jul 17, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Frankie, I would like to apologize for any negative experience you may have received in our service department. I want to do whatever possible to make things right. Please contact me as soon as possible so we can discuss how we can turn this around for you. Sincerely, Ken Broughton, Service Director | kenb@woodhavencj.com

July 10, 2017

will not be back Very disrespectful, especially Ken the Service Manager, who refused to submit digital pictures for a warranty repair, actually told me he doesn't work More

by Green
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ken
Jul 10, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

June 25, 2017

Fantastic, professional service I have purchased my last 2 trucks through Casey and will be back every time. He is extremely professional but not a stuffed shirt, he's a real guy th More

by Charlienuss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Jun 28, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Charlie, it was a pleasure to read about your second car-buying experience at our dealership. Congratulations on your truck!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Casey provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

June 22, 2017

A car guys dealership! Great customer service. I direct family and friends to see Drew Rose, he's proactive, knows product line and works hard to ensure client satisfaction. More

by Roadrunner69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Cormier, Drew Rose
Jun 22, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for this amazing review! We really appreciate your business. We are glad that Phil and Drew consistently go above and beyond to help all of our customers. We look forward to working with you again! Sincerely, Dan McInerney Jr., Sales Manager 734.362.3100 |

May 02, 2017

Trade 14 Durango/Buy 17 Durango Casey Dettloff made another smooth car trade/buying transaction for us. Knowledgeable salesman that put us in the Durango we wanted. We would defini More

by JayK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
May 08, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you so much for sharing your feedback with us, Jason and Justine. I am so glad to hear that Casey helped to make your car buying experience go smoothly. Congratulations on your new Durango. Please let me know if you ever have any questions, and we would be happy to help. All the best, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

May 02, 2017

Great experience I would highly recommend purchasing a vehicle from Casey Detloff. Not only did he get me in the vehicle I wanted but he worked hard to keep me within More

by KimMcW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
May 08, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Reviews like yours are truly a breath of fresh air! Casey is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. All the best, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

April 25, 2017

Jeep Renegade I was desperately in need of a new car after my old jeep broke down so we took a stroll into McInerney dealership. Casey came over to greet us and he More

by Morgan1234
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Apr 27, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Congratulations on your new Jeep Renegade! We will share your comments with Casey and we look forward to working with you again down the road. Regards, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

April 25, 2017

I love my Jeep! I came in looking at a Jeep I already wanted. I had spoken to Casey on the phone about this specific jeep. I was able to walk in at 9am, work out a de More

by Jpawlowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Apr 27, 2017 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear to hear that Casey was able to do this for you and we encourage you to contact us or stop by if you have any further automotive needs. Regards, Dan McInerney Jr., Sales Manager 734.362.3100 | danjr@woodhavencj.com

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