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Feldmann Imports Mercedes-Benz
Bloomington, MN
531 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 531 reviews
April 10, 2026
Feldmann service is top notch. Their service advisors and technicians are very competent. They get the job done right the first time. Their service advisors and technicians are very competent. They get the job done right the first time. More
by Bschroer
Employees Worked With
Jesse Nelson
March 20, 2026
If you want to enjoy the car buying experience, this is your dealer. Matt, and Taylor in sales, Jor in finance, and everyone else there were beyond amazing. I purchased one of the least expensive vehicles your dealer. Matt, and Taylor in sales, Jor in finance, and everyone else there were beyond amazing. I purchased one of the least expensive vehicles there, and was treated like the owner of the dealership. I have never felt more welcomed, and respected. Thank you guys!! More
by Tayden B
Employees Worked With
Matt, Taylor, Jor
February 07, 2026
We own two Mercedes vehicle- one newer and one older car to Feldman Mercedes for routing Service A oil change. What should have been simple turned into a nightmare. During the service, they broke a part on to Feldman Mercedes for routing Service A oil change. What should have been simple turned into a nightmare. During the service, they broke a part on our vehicle. When we reached out to dealership management Jim Machemeh| to address the issue, the customer service was horrible- dismissive, unhelpful, and unwilling to take responsibility. We were treated like a problem instead of valued long-term customers. Because of how poorly this was handled, we escalated to Mercedes-Benz USA They reviews the situation and instructed us to take the car to different Mercedes dealership. That dealership immediately took care of us, providing excellent customer service and even documented the damage with photos, video - that clearly showing that Feldman Mercedes caused the issue. Mercedes- Benz USA ultimately paid for the repair due to the evidence. This was a very disappointing and frustrating experience, especially for loyal Mercedes owners. We will never return to Feldman Mercedes and strongly ution others to think twice. More
by Lena
Employees Worked With
Jim Machemehl Service Manager
May 31, 2025
I recently purchased a used 2020 Mercedes GLC AMG 63 with 39,000 miles (beautiful, powerful SUV). A week ago, the car heat gauge went red and told me to pull over as the car was over heating. I mentioned th 39,000 miles (beautiful, powerful SUV). A week ago, the car heat gauge went red and told me to pull over as the car was over heating. I mentioned that when I brought the car in for service. The car needed a new coolant thermostat. The total cost was an absurd $3,657.98. The parts cost $1,117 and the labor was $2,400.88. Assuming the labor took 8 hours (which is generous), the hourly labor rate comes to $300.11/hr. On top of that, they charge 3% additional if you use a credit card to pay. Not sure how this place stays in business. Needless to say, I will be taking my car to a local import car specialist not named "Mercedes" in the future. More
by rthometz2000
Employees Worked With
Not pertinent to this review. My complaints are with the obscene service costs.
April 14, 2025
I purchased a used car from Feldmann import and was told by the sales rep the car annywas clean. I went trade in the car and was informed the was in a towable accident. Very dishonest on the part of the rep by the sales rep the car annywas clean. I went trade in the car and was informed the was in a towable accident. Very dishonest on the part of the rep. Bottom line is the trade in price was lower because of the accident. Do to my experience I will never purchase another car from this dishonest dealer. They never tried to rectify the issue. Any new buyer be wary. More
by jcg01mn
Employees Worked With
Matthew Sack
January 17, 2025
After already buying two cars with the dealership and bringing my cars to service I had the worst new car buying experience ever with first and Austin who seized communication . After I called again I wa bringing my cars to service I had the worst new car buying experience ever with first and Austin who seized communication . After I called again I was told he became sick the same day. No passing on the torch nothing. The with a Matt and his manager Tom ogle. Matt and Tom hanged up on me (Matt twice). I was ready to send the 2500$ payment to reserve a new ( 80k) car when they wanted to charge 75$ credit card fee. I do not pay this and that’s when they got rude. Too bad it used to be a good dealership. They lost a deal and a customer. Word of mouth spreads in our Mercedes Benz club More
by alifieri
Employees Worked With
Austin, Tom Ogle, Michael Popp, Matthew Sack
November 22, 2024
Purchased 2 cars here, would never return. Told the 2nd car was lease return, clean history, certified. 3yrs later found out it had been in towable accident with front end damage. Sales person Told the 2nd car was lease return, clean history, certified. 3yrs later found out it had been in towable accident with front end damage. Sales person lied to us upon purchase. Contacted Feldman management, took several days to get a response. Bottom line - took a significant hit on the resale of my car, got an empty apology from management who assured me this was not representative of their practices and he would follow up with sales rep … sales rep appears to still be employed there. Lesson learned … insist on full documentation and car faxes, and don't rely on supposed stellar reputations. More
by BeachTime
Employees Worked With
Matthew Sack
