Feldmann Imports Mercedes-Benz

I've had very hit and miss satisfactory levels of service at Feldmann Imports. My most recent was not satisfactory. I paid $99 (hundred bucks) to have my car diagnosed for a noise. It sounds like the tech ju at Feldmann Imports. My most recent was not satisfactory. I paid $99 (hundred bucks) to have my car diagnosed for a noise. It sounds like the tech just drove it around the parking lot and couldn't recreate. You think!? How about getting it up to speed on streets? I also got an oil change. That was fine at $170+... But I later learned they're now adding a 3% surcharge for using a credit card. Seriously? For all intents and purposes, this is now effectively a $300 oil change. Oh, even though I referenced how dirty it was, they still didn't wash it. I generally LOVE the vehicles but may have to move on from them in light of the service. Especially if I'm now being nickel and dimed. More

Purchased a low mileage Acura TLX. Ryan was low pressure and easy to work with. Completed purchase and took delivery of car the same day. Received follow up phone call to make sure Ryan was low pressure and easy to work with. Completed purchase and took delivery of car the same day. Received follow up phone call to make sure everything was right with the car. Would recommend Feldmann. More

Very friendly and helpful people at Feldmann Imports to work with. We are very satisfied with our second purchase at this dealership. work with. We are very satisfied with our second purchase at this dealership. More

Friendly, excellent service, attentive to customer needs and their best interest. We have bought several vehicles from Feldmanns. and their best interest. We have bought several vehicles from Feldmanns. More

Matt was great. No pressure. Great people skills and knowledgeable. Buying a new car is usually something my wife and I dread but our experience was the opposite. No pressure. Great people skills and knowledgeable. Buying a new car is usually something my wife and I dread but our experience was the opposite. Just want to say Thanks!! More

It’s Good service I like it don’t know what to say thank you I appreciate you I appreciate More

Everyone is so nice and friendly that works here! great place to buy a car. Ask for Matt sack he is great! great place to buy a car. Ask for Matt sack he is great! More

Worst service ever! Poor customer service skills. Rich Barfknecht, General sales manager, is very unprofessional and lacks customer service skills. He is very rude and d Poor customer service skills. Rich Barfknecht, General sales manager, is very unprofessional and lacks customer service skills. He is very rude and disrespectful. Did not even bother to provide his name. Both the salesperson, Matt Sack and Finance Advisor, John Cadle, are NOT as knowledgeable about job-related tasks as expected. They were NOT able to answer our questions and were both very arrogant and rude. Will not recommend ANYONE to buy from this place. If I could give zero stars, I would. More