
Feldmann Imports Mercedes-Benz
Bloomington, MN
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10k service Called and talked to John Pfeifer and told him I was in need for a service he told me to come in and he would take care of everything . I showed up an Called and talked to John Pfeifer and told him I was in need for a service he told me to come in and he would take care of everything . I showed up and wow did he make it easy a loaner car was up and ready even before I was done checking in very impressed! This is not the first time I've had the pleasure of working with John he is a big reason when I'm ready to get a new E class this fall I will buy from Feldmanns. More
John Pfeiffer you Rock!!! John Pfeiffer is witty, knowledgeable, approachable and most importantly, respectful. He makes coming to the Feldmann Service a very easy decision. Jo John Pfeiffer is witty, knowledgeable, approachable and most importantly, respectful. He makes coming to the Feldmann Service a very easy decision. John's attention to my auto service needs is impeccable; consequently, I had brought in my Land Rover Range Rover for service at Feldmann. Furthermore, I have observed his attention to other customers with the same smile and courtesy. In this day-in-age when customers have options of where to spend their money, Feldmann Imports is my choice - thanks to John! I have no doubts my next auto purchase will be at Feldmann Imports due to John's sincere customer-service relationship. Feldmann Imports should be proud to have you as a Service Advisor representative, John Pfeiffer. Thanks for all your services in the last 6-years to date... Look forward to my next scheduled service! More
John Pfeiffer, consistant professionalism I have been a customer with Feldmann Imports for over ten years. I have had numerous opportunities to deal with their Service Consultants. John Pfei I have been a customer with Feldmann Imports for over ten years. I have had numerous opportunities to deal with their Service Consultants. John Pfeiffer has been a standout in my dealing with their Service Consultants. He has always been very professional, knowledgeable, friendly and overall really great to deal with. Having dealt with other dealerships I know how much more of a positive difference it has been working with John on a comparative basis. More
The service personnels were prompt in checking me in and out of the dearlership. I had a loaner setup. Findings regarding repairs were promptly and clearly communicated to me for authorization prior to work out of the dearlership. I had a loaner setup. Findings regarding repairs were promptly and clearly communicated to me for authorization prior to work being done. Discount coupons were applied towards the final charges were deem. More
Very Helpful From my first question via their website, Zach offered detailed answers and assistance far beyond what I had expected. The handoff from Zach to Lamon From my first question via their website, Zach offered detailed answers and assistance far beyond what I had expected. The handoff from Zach to Lamont once I entered the store was seamless and allowed for a great customer experience. More
John Pfeiffer-Sevice I have been using Feldmann Imports for about 5 years an I can't be happier! The personal service i receive from John is top notch. He is always courte I have been using Feldmann Imports for about 5 years an I can't be happier! The personal service i receive from John is top notch. He is always courteous and honest, with my vehicle's needs and my schedule. I am completely confident that the best care is taken for me and my ML350.. His warmth, professionalism and care is very comforting when I am tasked with making decisions about the needs of my vehicle. He explains items in detail and never rushes me to make an unnecessary service. Whether it be simply topping off the washer fluid or a large repair. He takes his time with his clients and has their best interests in mind. Most recently he helped me to a great salesman for a newer vehicle and I was able to give my older ML350 confidently to my daughter. As a woman, with little knowledge of cars, I would always HIGHLY recommend John Pfeiffer. More
Service department I have owned many high end and exotic cars. The service John Pfeiffer provides exceeds any service I have experienced with any service center or deal I have owned many high end and exotic cars. The service John Pfeiffer provides exceeds any service I have experienced with any service center or dealership. His expertise and quality of service exceeds all my expectations. The service I received from John was the main reason I chose feldmann imports for purchasing my new vehicles. More
Superb Service Department John Pfeiffer is always great to deal with. He make the whole service experience less stressful!! His smile and warm demeanor are always a wonderful John Pfeiffer is always great to deal with. He make the whole service experience less stressful!! His smile and warm demeanor are always a wonderful site to see. More
Excellent service you can trust Cory does a great job explaining what repair is needed and what can wait if I do not want to service everything at once. He texts me info on the car w Cory does a great job explaining what repair is needed and what can wait if I do not want to service everything at once. He texts me info on the car which is great since I am usually travelling and its hard to connect over the phone. More
James Raymond I would like to complement Mr. James Raumond for the very professional assistance in leading a new C300. Definitely rating of 10/10! Would recommend I would like to complement Mr. James Raumond for the very professional assistance in leading a new C300. Definitely rating of 10/10! Would recommend strongly Mr. Raymond to assist with your next purchase of MB More