
Feldmann Imports Mercedes-Benz
Bloomington, MN
Filter Reviews by Keyword
By Type
Showing 525 reviews
Telling lie and No knowledge to identify issues I had a tire replacement (Goodyear Eagle RSA) in Feldmann a couple of years back. I see that the tires are completely worn out in 26K Miles. When I ch I had a tire replacement (Goodyear Eagle RSA) in Feldmann a couple of years back. I see that the tires are completely worn out in 26K Miles. When I checked at the service center the service executive person lied to me that the tire would last only for 30K miles and I am almost done with the miles. It was so urgent that I need to replace the tire and I replaced at a different dealer. I checked the Goodyear website and I see that the warranty for the tire is 50K. I am totally frustrated because they lied to me to have more purchase from their service center. It has been a couple of time bad experience with the service center. I don't think the technicians have enough knowledge to identify the issues. They come up with something they think of and try to persuade to have that service, which would obviously be very expensive. for eg: I had some noise from the front side, they identified as the Water pump is damaged and they said it needs replacement as soon as possible and would cost around $800 to $1000. I took this to another mechanic, he identified that nothing is wrong with Water pump, alternator etc. It was from the belt. He suggested not to replace the belt as it has no cracks or weakness. I had cost no money for this analysis. Another incident I had that when there was a vibration from the from the right wheel, when I applied breaks. I took it the dealer and they identified the break pad was unevenly worn out. at that time it was a brand new break pad and rotor. I informed them regarding this and I asked them to check the lower arm whether that is shaking. Then they checked and said the lower arm was worn out. In this case I myself identified the issue and I had to replace from them and incur a loss on around $400. The same work can be done outside for $200. Now the verdict is: Never trust the service person in the Feldmann, they don't know anything. Always go to another dealer or any mechanic for second opinion, then you will really find difference and you will find peace of mind. I am not sure how many times I have fallen in trap to their Lie's. They lie straight on your face. Never ever trust feldmann service center. More
Scott Babcock, Jerry Moore I do not normally like buying a car, but my experience with Scott was as good as it gets. Professional, knowledgeable, friendly and sincere. I will bu I do not normally like buying a car, but my experience with Scott was as good as it gets. Professional, knowledgeable, friendly and sincere. I will buy my next Benz from Scott at Feldmann's. Jerry Moore made the financial aspect very easy, he was very helpful, friendly and very competent. We did not talk to Randy, but he was very receptive to our needs. More
It was a great experience and great vehicle . I bought a 2015 Mercedes Benz SUV and it was a great experience the salesman and others that I talked to was very helpful and I and my wife are very h I bought a 2015 Mercedes Benz SUV and it was a great experience the salesman and others that I talked to was very helpful and I and my wife are very happy . It was everything and more as Feldman said it was I would buy from you again and send anyone looking to buy a vehicle great dealership great people . I am very happy with everything. More
Scott Babcock excellent service no pressure and the staff was really friendly and it really clean and open environment. scott babcock was the one who sold us a our excellent service no pressure and the staff was really friendly and it really clean and open environment. scott babcock was the one who sold us a our Mercedes we actually bought two from him. i would recommend his if your looking for an professional who gives you great service and awesome deals. i am never going anywhere else to buy a Mercedes except feldmann. ask for scott babcock. More
Same as always, almost too easy to buy a car from Feldmann I have always experienced friendly, attentive, and prompt service. No high pressure sales tactics, willing to deal, and through our long relationship I have always experienced friendly, attentive, and prompt service. No high pressure sales tactics, willing to deal, and through our long relationship have come to understanding what I want. More
Greg Clark, The consummate professional I have owned a few Mercedes-Benz vehicles over the years, but I will only buy them from one person; Greg Clark. Top notch in every conceivable area I have owned a few Mercedes-Benz vehicles over the years, but I will only buy them from one person; Greg Clark. Top notch in every conceivable area of measurement. Honesty, Integrity, Professionalism and most importantly; Ethical. I am not the easiest client to satisfy, but he took the time and energy to understand what our needs were and never once tried to push me into completing the deal. If there was a book on how you master this trade, Greg Clark should be the spokesperson. More
Always Felt Welcomed Coming Into Feldmanns All I can say is, that the customer service here is impeccable. If you come into the dealership, ask for Idaliz. Even though we didn't end up getting All I can say is, that the customer service here is impeccable. If you come into the dealership, ask for Idaliz. Even though we didn't end up getting a C300 from her, she was incredibly communicative, respectful, and had an amazing sense of humor which matched up well with my at times goofy personality. We literally had a 50 e-mail exchange going back and forth--all with an incredible amount of respect and candor which is hard to find at a dealership. She went above & beyond to try and secure us a car that met our specifications and our price range--ultimately, it was on us that the deal couldn't be done, because the car had a high level of specificity that we couldn't locate in the area. I highly recommend Feldmanns to anyone who is looking for a Mercedes-Benz. More
excellent experience We bought a car from Boris Pearlman...he was extremely knowledgable and easy and fun to work with. It was our first experience with Feldmann and we co We bought a car from Boris Pearlman...he was extremely knowledgable and easy and fun to work with. It was our first experience with Feldmann and we couldn't be more pleased. More
Outstanding Salesmanship!!! I have been a customer of Feldmann Imports for over 15 years. I have worked exclusively with Don Harvey and Glen who is one of the managers. I love I have been a customer of Feldmann Imports for over 15 years. I have worked exclusively with Don Harvey and Glen who is one of the managers. I love these two guys they both have great personalities and great people skills. The last two times Don Harvey knows exactly what I like and I come in and pick up my new car. I have always been able to talk to him about what I needed and what I was able to handle in payments. I also love the new changes on the 2015 C 300 Mercedes Benz and was happy to get follow ups on the new changes from Don. More