
Feldmann Imports Mercedes-Benz
Bloomington, MN
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We were looking for a "gently" used E class We were looking for a "gently" used E class Mercedes and Scott Babcock was able to provide us with the perfect car. He also was able to offer us We were looking for a "gently" used E class Mercedes and Scott Babcock was able to provide us with the perfect car. He also was able to offer us a fair trade in for our older Mercedes. We found Scott to be very knowledgable about his product, and he made us feel very comfortable throughout the transaction. Scott will be the first person we call when we are in the market for our next Mercedes Benz. We bring our Mercedes to Feldmann Imports for all of our needs and find them to be the best dealer we have dealt with in over forty years of car ownership. More
I recently took my car in to check on some warnings, about tire pressure, that had come on during cold weather. I was glad to see that John Pfeiffer was working that day and he stated that those type o about tire pressure, that had come on during cold weather. I was glad to see that John Pfeiffer was working that day and he stated that those type of notices come on during cold spells and are not big problems. He assured me that they would check the tires and make sure that the proper amount of air was in each. Thank goodness that I went in, because when the right front tire was checked, it was found to have a bulge in the side of the tire. I was told that it was probably caused from a pothole and the only thing that could be done was to purchase a new tire. Even though I really did not want to purchase a new tire(the old one only had aroud 12,000 miles)I am grateful that the problem was found. I drive a Mercedes primarily for the safety and John and the service guys saved me from a possible dangerous blowout or being stopped on the side of the road in sub zero temperatures. As always, John offered to have my car washed after the service. I know that is a little thing to some people, but I love that service. No matter what I have ever stopped by to have checked on the car or even to ask about, John has offered to have the car washed. Many thanks, K. Loeffler More
I had had a really bad day and broke the side mirror off my car. Both John & Cory went the extra mile for me in taking off the broken one so I could drive it, then trying to put all the pieces together to my car. Both John & Cory went the extra mile for me in taking off the broken one so I could drive it, then trying to put all the pieces together to make the cost less and even though I had to order a new mirror they made it a much better day by bein so caring. Not that I want to have to go to the service department but if something else does need fixing I will know that I am in good hands when I get there! More
John is amazing at service and his knowledge about mercedes. He has always been helpful, available, and accomidating to my needs. He is truly outstanding as is this dealership. I have tried the other mercedes. He has always been helpful, available, and accomidating to my needs. He is truly outstanding as is this dealership. I have tried the other two mercedes dealerships in town and they dont compare to feldman imports. If you own a mercedes you need to bring it to feldmanns you will not be disappointed. When it comes to service advisors it doesnt get better than this. It is easy to buy a mercedes, but to maintain a mercedes to true German precision is not simple. You have to trust the place you take it to. Well at Feldmanns this is easy and there are no worries. Recently, I took my other mercedes here and John was fair with price and delivered what he promised. I am a very satisfied customer. John you rock keep up the good work. -Singh More
Feldmanns is a Top Tier dealership. Great place to buy and the service department keeps you coming back. Recently had my E320 in for repair. Corey Schultz made sure the repair went well. Loaner car was pe and the service department keeps you coming back. Recently had my E320 in for repair. Corey Schultz made sure the repair went well. Loaner car was perfect and Corey kept me informed about what would happen next at every step. Highly recommend! More
My whole experience from management to sales, service and financing was awesome. This dealership treats the customer exactly the way you would want to be treated. I will be returning for future purchas financing was awesome. This dealership treats the customer exactly the way you would want to be treated. I will be returning for future purchases. More
Paul Rupp is a great service person to deal with; he is friendly and shows honest concern for clients. I don't feel that he tried to sell me services that I don't need. He talks to you in terms that you c friendly and shows honest concern for clients. I don't feel that he tried to sell me services that I don't need. He talks to you in terms that you can understand, but not like you are an idiot. I trust him. Theresa Upton More
John has been the sole reason as to why I continue to do business with Feldmann Imports. He will be the reason why I buy a new car there as well. I could not be more happy with the service I receive from Jo business with Feldmann Imports. He will be the reason why I buy a new car there as well. I could not be more happy with the service I receive from John. More
I was kept informed during process, and it was completed in a timely manner. Have done business with this dealership for over 20 years with excellent service. in a timely manner. Have done business with this dealership for over 20 years with excellent service. More
Their follow up is horrible. Although they have a wonderful service department that goes well above and beyond the call of duty the sales dept. shoud take lessons from them. The lack of follow up and wonderful service department that goes well above and beyond the call of duty the sales dept. shoud take lessons from them. The lack of follow up and willingness to provide any kind of customer service. The last car we tried to buy there was in December. Not only wouldn't they listen to what we wanted there was no follow up. Because of this between myself and my family members in the last 2 years they have lost out on 7 new Mercedes Sales. 2-GL450's,1GL550,4-S550's. When your spending as much money as a Mercedes Costs you want to feel like the Dealership really cares about your business! They dealership does not! More