
Feldmann Imports Mercedes-Benz
Bloomington, MN
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Mr. John Pfeiffer is a very professional and friendly MB advisor who takes care of his customers with passion and dedication. I have always enjoyed talking with him and recommend him without any reservatio advisor who takes care of his customers with passion and dedication. I have always enjoyed talking with him and recommend him without any reservation to all of my friends. As a matter of fact five of my friends and owners of MB are now regular customers of Feldman Import. Mr. John Pfeiffer is definitely a great human capital asset to Feldman Imports. More
I have owned a number of autos of the years in a number states and Feldmann's service is the best I have every used. They are knowledgeable, helpful and very friendly. I have and will continue to recommen states and Feldmann's service is the best I have every used. They are knowledgeable, helpful and very friendly. I have and will continue to recommended Feldmann to my friends and associates. Bruce Alvino More
John was extremely helpful when I brought my second Mercedes the first time; just to replace a headlight. I bought the car somewhere else (it was used and Feldmann didn't have the year and model I wan Mercedes the first time; just to replace a headlight. I bought the car somewhere else (it was used and Feldmann didn't have the year and model I wanted). John didn't care; he was just there to provide great service. The light was fixed and the car was washed for me in fifteen minutes. And the price was excellent! (I was expecting something expensive.) He pointed me to the customer service area while I waited where I got a free shoeshine too. They know how to treat you right at Feldmann and John's a leader in their customer service. More
John is the best service advisor I have dealt with. He is always friendly, knowledgeable, and helpful. I always try to deal with John when I am at the dealership for service. is always friendly, knowledgeable, and helpful. I always try to deal with John when I am at the dealership for service. More
I've had occasion to work with John Pfeiffer at Feldmann Imports for a number of years now and have always found him to be very knowledgeable, professional and proactive in his service of my vehicl Feldmann Imports for a number of years now and have always found him to be very knowledgeable, professional and proactive in his service of my vehicles. In fact, having had the experience of dealing with other service advisors at several non-Mercedes-Benz dealerships over the years, I would say that John is one of the best service advisors, it not the best service advisor I've ever worked with. Certainly, he is very much an asset to Feldmann Imports! More
Paul Rupp provided his customary, exemplary service. He explained my alternatives with respect to the repair in a clear and concise manner, arranged for transportation so that I could return to my office a explained my alternatives with respect to the repair in a clear and concise manner, arranged for transportation so that I could return to my office and was ultimately able to meet the 60 minute repair period which he quoted me. I am always very comfortable dealing with the Feldmann dealership in general and Paul Rupp in particular. Their outstanding service is the primary reason that I have continued to purchase Mercedes from this dealership for over 30 years. Michael J. Adams, Attorney At Law More
I visited Feldmann imports for Scheduled maintenance on my E350 (and a couple of minor issues). Mr. Pfeiffer was courteous and professional. He explained the work and arranged for a rental car. He called m my E350 (and a couple of minor issues). Mr. Pfeiffer was courteous and professional. He explained the work and arranged for a rental car. He called me for a follow up question and called me again when the work was done. I have been coming to this dealership for the past 4 years and they have been consistent in providing professional and courteous service. Thank you Guys Khalid More
John was amazing and very helpful! The best customer service I have ever had all away across the board! Based on the great service I got from John I will always have a Mercedes in my garage! service I have ever had all away across the board! Based on the great service I got from John I will always have a Mercedes in my garage! More
Don and Angel worked extra hard to ensure that I was as pleased as could be. When last minute problems developed (solely from the manufacturer, nothing to do with the dealer), they immediately took respon pleased as could be. When last minute problems developed (solely from the manufacturer, nothing to do with the dealer), they immediately took responsibility and fixed everything so I wasn't mistreated, (an option I'd picked wouldn't work in the car without cutting open the seat) even though they could have easily blamed it on the manufacturer and left me with a problem, they owned it and made everything right. First class service, first class dealers - thanks Don and Angel!! More
The reason I buy from Feldmanns is because of Don Harvey. He is the most professional and knowledgeable sales person I have meet. I have bought several cars from him and will only buy future cars fr Harvey. He is the most professional and knowledgeable sales person I have meet. I have bought several cars from him and will only buy future cars from him. I have also come to love the feeling that is present at Feldmanns , every department make you feel appreciated and they want to satisfy your needs. More