Feldmann Imports Mercedes-Benz - Service Center
Bloomington, MN

202 Reviews of Feldmann Imports Mercedes-Benz - Service Center
Dropped off car early AM & worked with Rick in Service. A service loaner was provided at no charge during my service - and didn't take more than a few minutes to drop off car, get loaner & head Service. A service loaner was provided at no charge during my service - and didn't take more than a few minutes to drop off car, get loaner & head off to work. Fast service, friendly staff, comfortable lounge - I will be back for future service! More
Always great service when I bring my car in for regualr maintenance and I so appreciate the professionalism and kindness. Jennifer ensured I understood the work to be completed and the pricing. Shuttle maintenance and I so appreciate the professionalism and kindness. Jennifer ensured I understood the work to be completed and the pricing. Shuttle drivers and a great as well - always very courteous. I don't have the names but very nice. More
At a previous oil change last week, the Service Tech, noticed a ruptured hose on the A/C system, and also noticed some bad Tie Rods on the driver side. I ordered the new parts, The Dealer notified me wh noticed a ruptured hose on the A/C system, and also noticed some bad Tie Rods on the driver side. I ordered the new parts, The Dealer notified me when they arrived, and came back this week. The work was under warranty, and the Dealer provided a loaner for me to finish my daily work. Jennifer & Ryan were very curteous. A very pleasant experience. Thank you ! More
This morning I went to renew my license tabs. It turned out that I also needed new license plates, as mandated every 7 years by MN law. I had a hard time removing the old plates, because the bolts holding out that I also needed new license plates, as mandated every 7 years by MN law. I had a hard time removing the old plates, because the bolts holding them in place had rusted (probably because of road salting in the Winter) and the only solution i could think of was to take the car to the dealer. I went to Feldmann's unannounced and was promptly greeted by a friendly young lady by the name of Sarah Sharp, who quickly arranged to have this problem taken care of by one of the technicians. While waiting I chatted with one of the owners, Joe Feldmann, whom I have known for years, Angel Maldonnado, who sold me a new CL 500 a few years ago, and I even ran into an old friend of mine, Mike Shannon, whom I used to work with some 30 years ago. While my car was being worked on, Sarah frequently came over to give me progress updates, which I much appreciated. The work was performed to perfection at a ridiculously low price ($8,00 for two bolts)and the car was handed back to me washed and waxed like a new car. I am extremely pleased by my experience at Feldmann's today, and will continue recommending this fine dealership to all my friends. Louis C. Wendling, CLU, MBA More
We visited the service department twice. The staffs are friendly. We are well treated. The overall experience is pretty good. We are not sure if the price is very competitive to others or not. We will try friendly. We are well treated. The overall experience is pretty good. We are not sure if the price is very competitive to others or not. We will try to find out about this. If so, we will use this dealership as primary service place. More
My experiece at Feldmann Nissan/Mercedes was very good. I worked with Rick in Service, and he was very professional in dealing with the recall on my Xterra. A service loaner was provided at no charge, whi I worked with Rick in Service, and he was very professional in dealing with the recall on my Xterra. A service loaner was provided at no charge, which I thought was very generous. I would return to this dealership for service work in the future. More
I had a not so good expereince previously but I believe it was good this time around. I truely appreciate the help from the Service Advisors as I have been coming here for many years. I returned to the dea it was good this time around. I truely appreciate the help from the Service Advisors as I have been coming here for many years. I returned to the dealer because my engine light came back on aferb More
Feldmann has been a great dealership and I would highly recommend it for both sales and service. I have a Pathfinder (purchased at Feldmann in the year 2000) with 180,000 miles on it and their Service Depa recommend it for both sales and service. I have a Pathfinder (purchased at Feldmann in the year 2000) with 180,000 miles on it and their Service Department has been extremely helpful with maintaining it in great shape. With their help and guidance, I am looking forward to many more miles of use from this vehicle. More
Service was good, sales person was friendly, he explained all the services that i needed, he was very helpful, waiting time was ok, and the waiting area was clean and comfortable, the work done on my car was all the services that i needed, he was very helpful, waiting time was ok, and the waiting area was clean and comfortable, the work done on my car was excellent, the work area was clean and all the mechanics were professional and friendly. More
Feldmann's has great customer service, they are friendly, knowledgeable and know the cars they service. They provided expert advise regarding the service needed and completed the work in a timely manner as p knowledgeable and know the cars they service. They provided expert advise regarding the service needed and completed the work in a timely manner as promised. We have two Mercedes vehicles, Feldmann's services both. I will return to this dealership. More