Feldmann Imports Mercedes-Benz - Service Center

Thank you The team at Feldmann's is the best. Thanks to Ashley K for her trusted advice, knowledge and overall customer service I won't go anywhere else! The team at Feldmann's is the best. Thanks to Ashley K for her trusted advice, knowledge and overall customer service I won't go anywhere else! More

Awesome! The customer service received from Ashley K was fabulous! She went above and beyond to help meet my needs and answer my questions. I will definitely c The customer service received from Ashley K was fabulous! She went above and beyond to help meet my needs and answer my questions. I will definitely come back and ask for her! More

Service You Can Count On! I was introduced to John Pfeiffer through my family who had started purchasing from and servicing their Mercedes Benz vehicles at Feldmann Imports. I I was introduced to John Pfeiffer through my family who had started purchasing from and servicing their Mercedes Benz vehicles at Feldmann Imports. I have been working with John since I was introduced 3 years ago and couldn’t be happier. I look forward to working with him each time I bring my car in for service. I appreciate that he knows me by name and takes the time to understand any concerns that I have beyond the routine maintenance. I trust John’s service recommendations and I am at ease knowing that all the work performed on my car meets or exceeds my expectations. I am very particular about my car and appreciate that he is attentive to my specific concerns that are probably unique relative to some of his other customers. Furthermore, when my schedule is tight, I always appreciate John’s help coordinating a loaner car ahead of my arrival. Thank you John for all that you do! More

The GOLD STANDARD in customer care! People buy and drive cars for many reasons, but they only come back to a dealership for ONE REASON.....their ownership "experience". The Mercedes Benz People buy and drive cars for many reasons, but they only come back to a dealership for ONE REASON.....their ownership "experience". The Mercedes Benz label and the Feldmann sales team will foster an exciting buying experience, BUT THE SERVICE TEAM WILL KEEP YOU COMING BACK! John Pfeiffer is the consummate Service Team professional. There are 5 Mercedes Benz vehicles in our family, and John Pfeiffer is our trusted agent. He has raised the bar on what we expect in after-the-sale customer care. He is an extremely knowledgable, efficient ambassador for the brand and a trusted advocate for our maintenance needs. John embodies the GOLD STANDARD in customer care and Mercedes Benz customer satisfaction. More

Service couldn't have been more professional. Everything was taken care of efficiently and completely. I was in and out in the amount of time they said the couldn't have been more professional. Everything was taken care of efficiently and completely. I was in and out in the amount of time they said they would need. Bill Quick More

Excellent Service Brought in my vehicle for a service and Cory Schultz took care of me in a very professional manner. Very satisfied with the service provided. Very fas Brought in my vehicle for a service and Cory Schultz took care of me in a very professional manner. Very satisfied with the service provided. Very fast, smooth and convenient. Feldmann Imports truly knows how to take care of their customers. Thank you to all the staff at Feldmann! More

Great Service Worked with John P. to get my ML550 looked at. He made sure all of my questions were answered and ensured my truck was fixes ASAP Worked with John P. to get my ML550 looked at. He made sure all of my questions were answered and ensured my truck was fixes ASAP More

THE ONLY place to take your car. I have rarely, in my many years, experienced such courtesy, professionalism, and car-guy knowledge as I have experienced from Feldmann Imports and Joh I have rarely, in my many years, experienced such courtesy, professionalism, and car-guy knowledge as I have experienced from Feldmann Imports and John Pfeiffer. I've serviced two Mercedes vehicles and even take my present BMW there! Unlike the BMW dealers in the area, John and Feldmann are trustworthy, value my money and give me the best possible options and strategies for maintaining or troubleshooting my vehicle. There aren't many occasions when I can rate a dealership as high as this, but over the past 5 or 6 years, I have really grown to both respect and enjoy the people at Feldmann Imports, especially John. More

Great Service! Professional and genuine service from Ashley Kastendick. She truly cares about taking care of her customers and looking out for their best interest. Professional and genuine service from Ashley Kastendick. She truly cares about taking care of her customers and looking out for their best interest. Feldmann Imports was great, but she is the best in the business. More

Very Good Service! For many years, I've been coming here and John Pfeiffer has always been very helpful, thorough, and to the point. Thank you so much! For many years, I've been coming here and John Pfeiffer has always been very helpful, thorough, and to the point. Thank you so much! More