Ferco Motors

MY EXPERIENCE WAS A HORRIBLE ONGOING NIGHTMARE JUST DAYS AFTER PURCHASE. Getting a legal applicable registration, convert my tags from old car to purchased car after temporary ones expired and they sent me none usable ones to my email. Getting a legal applicable title was a nigthmare. 1. dead refurbished battery. replace cost: $230.00 2. missing/broken dipstick. cost??? 3. dark gunky oil. needed oil change badly. cost: $26.00 4. dry rotted wiper blades replaced. cost: $30.00 5. filthy air filter. cost??? 6. four rat eaten ignition coil packs, ignition coil connector, ignition coil rewiring done. four spark plugs replaced. Mechanic/owner of auto shop wrote notes stating very rusty rat eaten wires, coils, and rusty engine. Mandatory repairs cost: $685.39 7. dry rotted tires had to be replaced after one exploded. cost: $427.96 8. front brake pads, rear clean adjust, brake flush. cost: $270.00 9. Spare tire was missing and never replaced as promised. 10. front passenger side panel was missing and never replaced as promised. 11. Sales person Alex told me I would have a three month warranty when I purchased car at full price never happened. I was given a as is no warranty. 12. A SERIOUS FUEL TANK DEFORMATION RECALL WAS NOT FIXED THAT COULD CAUSE CAR TO STALL AND NOT RESTART. (I went to a car dealership myself and had it fixed 3 days after purchase). THIS SERIOUS DEFECT WOULDN'T HAVE COST FERCO MOTORS NOTHING TO FIX!!!

I agreed to purchase at the advertised price. When the purchase agreement was sent to me for signature, there were additional “fees” (not TT&L) that amounted to $1,384. When I ask them to remove the fees because according to Florida State Law “The advertised price must include all fees or charges that the customer must pay excluding state and local taxes”, I was told “not a problem give me a few minutes” After a few hours of getting nothing, I checked in again and was told “I’ll have it to you shortly” The next morning I got a text saying “Sorry for not getting back to you yesterday...This vehicle sold yesterday to a walk in customer” 2 days later it is still listed for sale!

My husband and I came to this dealer with bad credit and Jorge made it possible for us to bring home our dream truck. The original salesman was not there when we arrived and Jorge came to our rescue. We had a lot of questions about our contract and he stayed patient and gave us the best customer service that we could of asked for. We were so happy with his service that we will recommend him to our friends and family. This is definitely one of the best dealers I have dealt with thanks to Jorge. =)

My mom's car was totaled after 3 weeks without a car we decided to stop renting since the guy's insurance company was giving us the run around. She decided she didn't want to buy a new car, so used car it was. And since we didn't have a lot of money since the issue isn't resolved our best bet was to find a used car in good condition. I was getting scared with the ones people were offering her through her friends. Anyways, I went online and found a car from this dealer, checked the CarFax (said it had 3 accidents) and decided to call and maybe see it in person. From the moment I called it's been a great experience. I spoke to Roger G (ha! sounds like the phrase "Roger that" lol). He was very welcoming and friendly so ended up going the same day. Checked out a few cars in the lot and I was in shock by how new the cars looked were even if they were used. I'm not used to getting used cars, so I was a bit nervous and was expecting the worst. I called everyone on the Carfax to double check if there was any work needing to be done but the car was well taken care of so it made me feel better to hear it from them (I'm a girl with automotive background so I check every detail). But they pick out really good ones just by seeing them in the lot and the prices. I picked out a car and they were upfront about the cost since I wanted to pay cash (all prices online are cash price everywhere btw/fyi so don't get surprised if you want to finance or try to haggle). I met almost the whole office and they were nice to me and my mom. I decided to buy it the next day and as they were washing the car they heard a noise I didn't even get to hear and the owner, Joaquin went above and beyond to take care of it without me even mentioning it. Right there I knew I had chosen the right place because it's shows the owners and people there care about you and not just about selling. I even went over the shop and was even more impressed with the condition of the car from under. Roger kept me updated for the two days (it was over the weekend) they even fixed the key that was loose and we closed the deal yesterday, Tuesday. I took the car to my shop this morning and the boys were really impressed with the condition and the price, so I'm now sending people over as a thank you. The only thing I have to get fixed in the next few weeks is the door actuator of the front driver door and a bushing in the steering wheel and I just did the alignment at my shop since the repair they did was part of the wheel area and I'll maybe have to get a key done to be safe. I feel extremely confident & happy with this purchase and the way I was treated. Thank you guys again for my first used car experience! :)

Car in pictures was different when in person, wheels and taillights were put on owners car. Bumpers had scratches that needed to be fixed. William and Gilbert agreed to price on car and contract was formed. Upon waiting for car to be ready, I called to find they sold car to someone else as is condition. Bottom line poor business and a shady operation. With so many car dealers in Miami there is no need to go to this place.