
Ferguson Buick GMC Kia Subaru
Broken Arrow, OK
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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No pressure salesman, knowledgeable about the vehicle and gave us a fair price on our trade in gave us a fair price on our trade in More
This is my second new car in 5 years from them. Once again no hassle no haggling back and forth. Went in a told them what I wanted for my trade in and it worked out perfect. From my salesman to the Once again no hassle no haggling back and forth. Went in a told them what I wanted for my trade in and it worked out perfect. From my salesman to the financial guy we was treated with respect and never felt uncomfortable. If things continue like this they have gained a customer for life. I would give them 10 stars if I could. Well done you know how to treat a customer. Thank Kevin and Kim More
Angel is the most genuine person. Always calls us on holidays and just checks in.We've purchased 3 cars from him. We always recommend him to people. What a wonderful guy. The dealersh Always calls us on holidays and just checks in.We've purchased 3 cars from him. We always recommend him to people. What a wonderful guy. The dealership itself is very quick and they are atttentive. More
John Reynolds was great and easy going, he made the car buying experience more enjoyable. John also helped provided an overview of financing options/rates, clearly explained the process. John Reynolds got buying experience more enjoyable. John also helped provided an overview of financing options/rates, clearly explained the process. John Reynolds got stuff done, he took care of some minor things with the vehicle quickly. He made the first portion of our experience at Ferguson excellent. I would absolutely seek John Reynolds out for a future purchase and Dozer still owes me a cupcake. The second portion of the buying experience with Keegan was torture. I don't know how much Keegan is required to do as part of his position, but we were forced to listen to warranty/add-on offers that we told them upfront we were not interested in. Keegan was friendly/polite, but our experience was incredibly annoying and a waste of time. In addition, the financing requirements included a seemingly unrelated document with no mention of the lender institution, and Keegan could/did not provide any documentation or passage with in the contract mentioning the form as a requirement for lending. Overall the process did take a long time, but this may have been partial due to the volume on that day. When I purchase my next vehicle, I will consider Ferguson and seek out John. However, before I buy, I would weigh how much time I have and whether I want to sit with someone from "financing" again (it was more like warrant and add-on sales). I got all the financing information I needed while with John and from another lady (sorry forgot her name, but she was getting the rates from the financial institutes, she was very polite and straight-forward). While the one question about the financial agreement, Keegan could/did not answer. The emails from Jaycie Taylor (before and after our purchase) were also annoying, she emailed us after our purchase at Ferguson to asking if we were still looking. More
Buyers beware! You will want to think twice before buying a vehicle from this dealership. We initially received great service but was told on a Saturday afternoon t You will want to think twice before buying a vehicle from this dealership. We initially received great service but was told on a Saturday afternoon that they could not find the keys to a vehicle (red flag). We scheduled an appointment for the following Monday for a test drive. We talked the the sales associate throughout the day and drove 50 mins from out of town only to receive a phone call when we were 10 mins away stating that she could not find the keys to the vehicle. Come to find out the vehicle had been loaned out to someone getting their car fixed and they were in Dallas, TX. We spoke to management about this and there are flaws and gaps in their processes. We were offered to start the buying process while the vehicle is waiting to be returned. The vehicle never showed up at 5pm as they said it would. At that point, of being offered paperwork on what is a loaner vehicle was absolutely disrespectful! They do not respect potential buyers. I would highly recommend asking for a lower price on the Ford expedition timberline vehicle if you consider purchasing it because it was driven hundreds of miles due to their mistake of loaning it out. Horrible experience!!!! We will never purchase a vehicle from this dealership. More
Mark was super helpful! I’m a first time car buyer and he made the process super smooth. No confusion and was super personable throughout the process. If you’re purchasing a I’m a first time car buyer and he made the process super smooth. No confusion and was super personable throughout the process. If you’re purchasing a vehicle at Ferguson GMC Mark is definitely your guy! More
John did an outstanding job! A 5 Star performance. He deserves a customer satisfaction index of 5. His manager was rxtremely personable and helpful in getting us the car we wante A 5 Star performance. He deserves a customer satisfaction index of 5. His manager was rxtremely personable and helpful in getting us the car we wanted. Great sales process and delivery. More
Alberto and CJ were awesome! We love our Kia Carnival! The staff were all friendly and provided excellent service! We love our Kia Carnival! The staff were all friendly and provided excellent service! More
They did a good job at handling business and making the customer happy 10 out of 10 customer happy 10 out of 10 More