Ferguson Buick GMC Kia Subaru

Chuck John is a great salesperson to work with. He was a very helpful throughout the purchase process. He went out his way to make sure I had a great experience by picking me up at the Tulsa airpor He was a very helpful throughout the purchase process. He went out his way to make sure I had a great experience by picking me up at the Tulsa airport when I flew in from out-of-state. He took time to explain the key features of the new 2023 GMC Yukon XL I purchased. Best salesperson I've worked with so far. Excellent customer service! More

Chuck was Very professional and courteous and made this vehicle purchase very smooth. Thanks for everything. vehicle purchase very smooth. Thanks for everything. More

Tom did a great job helping me to find the right car and was very helpful when it came in. was very helpful when it came in. More

It was actually a very pleasant experience to my surprise. Friendly and professional. Great job surprise. Friendly and professional. Great job More

Everything was great, Chuck was awesome with communication up to the point of the sale. Then I had to go talk to the finance person for way too long to make my cash payment and leave with the ca communication up to the point of the sale. Then I had to go talk to the finance person for way too long to make my cash payment and leave with the car. Fine, they have upsell with their packages, but it would be nice not to have that sprung on me when I am coming in during my lunch to just pay for the car and take it home. But the main reason I wouldn't recommend this dealership is because they don't pass the customer care test that I use for all dealerships I deal with. It's a simple test, do they let you leave after purchasing a car with less than a full tank of gas? If they do, then it tells me that they don't put the customer first, and instead care about costs more than anything. It's such a simple thing and a small gesture to show people you care about their experience, I would never deliver a car to a customer without a full tank of gas. Some dealerships will say they are able to sell better deals since they don't do this, but that is still a concern of cost over care, which means any future dealings with them will likely have the same priorities. It shows me that when my cost concerns don't align with theirs, like they do on an initial purchase, that their cost concern will likely win out over concern for my experience. This small gesture would've made me much more likely to recommend them to others, much more likely to return myself for future purchases, and much more likely to keep their extended warranty beyond the 30 day cancellation period. Instead they are just another dealership that might have a good deal once in a while, with a very nice salesman in Chuck. More

Amazing experience didn’t struggle one bit ! Dillon was awesome made everything easy for me ! Dillon was awesome made everything easy for me ! More

Easy to work with and professional through the process. This is the second purchase from them This is the second purchase from them More

I am enjoying the new car and the buying experience was exceptional. Charlie was very helpful. exceptional. Charlie was very helpful. More

We were very pleased with Lee’s politeness & patience, definitely an asset to your company! definitely an asset to your company! More

I found a Sierra 1500 Denali and I'm so happy I did. Thank you Charlie for working with me and helping me get the truck I wanted. Come see Charlie Parker he is great! Thank you Charlie for working with me and helping me get the truck I wanted. Come see Charlie Parker he is great! More