Ferguson Buick GMC Kia Subaru

Happy with sales day. Bought a 2020 Toyota and the extra warranty plan. My contract made sure i had his number because he came with my plan. Within a week check engine li Bought a 2020 Toyota and the extra warranty plan. My contract made sure i had his number because he came with my plan. Within a week check engine light came on. Immediate response to my call for help and their suggested plan worked. Disappointed that warranty person returned my call to my husband instead of me. I would rather have told my husband myself. Had check engine message cleared 6 times. After the third time I called and left a message for my contact again. No response. A few days later I called again and left a message. No response. After another few days I emailed. Again no response. After another few day I left a call message that I was disappointed with Ferguson’s after the sale service because I still hadn’t received any response. It was only after that call that another employee called me back and apologized for their dropping the ball. He was very nice and helpful. He told me that it wasn’t an excuse but they had been busy and explained that they had sold about 800 cars lately. I will wait until I see what happens next time, if there is a next time, before I offer a great rating. More

Ty was great to work with and was very easy going! He put in lots of effort trying every possible scenario to help me get what I needed within my budget and needs. I never felt pressured or rushed and He put in lots of effort trying every possible scenario to help me get what I needed within my budget and needs. I never felt pressured or rushed and the process was the least stressful car buying experience I've ever had. I would absolutely recommend working with this team as what they have to offer is very straight forward. In the future I would definitely look here first before going anywhere else! More

Charles was very punctual and professional all. He worked diligently to get us a deal that worked for us. He worked diligently to get us a deal that worked for us. More

It’s like every other dealership. They don’t tell you everything and then you have to complain to get customer service. Fortunately Sunday made it right by giving me a second key. They don’t tell you everything and then you have to complain to get customer service. Fortunately Sunday made it right by giving me a second key. However I’ll have to wait 5 days and no owners manual. It’s like they don’t want to provide premier service. More

Paid cash for 2015 Acura RDX I was offered to buy warranty for thousands of dollars but declined due to cost. The person closing the sale really pushed for me to buy warranty but I declined due to c warranty for thousands of dollars but declined due to cost. The person closing the sale really pushed for me to buy warranty but I declined due to cost. Drove vehicle off the lot and transmission went out 2 weeks later. Looks like Ferguson probably new about transmission issue but was trying to get warranty to fix it at buyers expense. Not very honest. More

This is our fourth vehicle from Ferguson Kia. We are very pleased with their service. We are very pleased with their service. More

I was a referral to the Ferguson Superstore by one of your existing customers. He even drove me to the dealership to pick up my truck! Such a positive and stress-free experience. Mark Walker made everyth your existing customers. He even drove me to the dealership to pick up my truck! Such a positive and stress-free experience. Mark Walker made everything so seamless for me. I typically have a lot of questions, and Mark remained patient and gracious through my entire process. Thank you for providing a fair deal, excellent customer service, and easy financing. More

Kyle P truly listens and cares about you getting what is best suited for your personal and financial needs. We keep going back and asking for Kyle because we think he is the best in customer service! He wi best suited for your personal and financial needs. We keep going back and asking for Kyle because we think he is the best in customer service! He will help you find what you are looking for! More

Charles was great to work with. Very pleased with his efforts. My wife and I are very happy with everything! Very pleased with his efforts. My wife and I are very happy with everything! More

Very busy place. I was able to secure my purchase online and over the phone which I liked. I was able to secure my purchase online and over the phone which I liked. More