Ferguson Buick GMC - Service Center

Outstanding! Best service group. Always accommodating. Very knowledgeable. Great communication. Quick turnaround. Never pushy. BIG thanks to Mike G for alw Best service group. Always accommodating. Very knowledgeable. Great communication. Quick turnaround. Never pushy. BIG thanks to Mike G for always taking good care of us! More

I always get great care at the Ferguson GMC Service Department! From my phone experience or online experience during scheduling to delivery my car after completed work, I always receive top notch, frie Department! From my phone experience or online experience during scheduling to delivery my car after completed work, I always receive top notch, friendly and competent service! My service advisor covers my needed services and everything they've done thoroughly. The waiting room is always clean. I get a text with the wifi password as soon as sit down. They even have coffee and a recliner to make me comfortable during my wait. And my wait time always surprises me when it's as much, or often less, than they anticipated! Ferguson is my definite go to place for all my GMC needs! More

Nail in tire, and bonus, Richard was aware of a recall! my tire was low and I found a nail in my tire! not what I wanted to find or wanted to take the time to get this repaired. Everyone greeted me kindly. my tire was low and I found a nail in my tire! not what I wanted to find or wanted to take the time to get this repaired. Everyone greeted me kindly. Richard pulled up my record and mentioned a recall on my vehicle that I was not aware of. Bonus was able to get the recall taken care of and my tire fixed. More

Brian Archie, was outstanding as always! I was greeted, checked in and my car got serviced. I was on the road in less than hour. checked in and my car got serviced. I was on the road in less than hour. More

No issues. Service dept was friendly, professional, and efficient as usual. Waiting area was clean, comfortable, and a relaxing place to wait on my truck. efficient as usual. Waiting area was clean, comfortable, and a relaxing place to wait on my truck. More

I went in to get a jump on my 100k mile services. Richard kept me up to date on everything needed and advised me on the best steps to take without pressuring me one way or another. The team did a great job a kept me up to date on everything needed and advised me on the best steps to take without pressuring me one way or another. The team did a great job and my Yukon runs better now than it did when it was purchased. Job well done to the service department! More

I've always found this dealership to be helpful, friendly, caring, informative and very professional. Overall a great experience with very little stress. Thank you for always being there for me a friendly, caring, informative and very professional. Overall a great experience with very little stress. Thank you for always being there for me and my family. More

Fast and easy Had an appointment for 8:00 and everything was done in an hour. When I showed up to pick it up, they bought it around right to the curb for me. Had an appointment for 8:00 and everything was done in an hour. When I showed up to pick it up, they bought it around right to the curb for me. More

Best service ever Mike Genovese is the best service advisor I have ever dealt with in my 25 plus years of bringing my vehicles in for service. Thank you Mike Genovese is the best service advisor I have ever dealt with in my 25 plus years of bringing my vehicles in for service. Thank you More

People are friendly, it's a no pressure environment, very clean and professional. My reason for 4 stars is because the service department is incredibly slow. When a standard oil change takes over 2.5 hours W clean and professional. My reason for 4 stars is because the service department is incredibly slow. When a standard oil change takes over 2.5 hours WITH a scheduled appointment, it's a little ridiculous. Had my truck in for servicing yesterday and was there for over five hours for an oil change, tire alignment, and looking at a backlight on my dash that wouldn't come on. Otherwise I really dig the dealership. More