1,868 Reviews of Ferguson Buick GMC - Service Center
Recall I called by 10:00 and was told to bring it in as soon as possible. Work was done in a very short time. I’m very pleased with the service I received. I called by 10:00 and was told to bring it in as soon as possible. Work was done in a very short time. I’m very pleased with the service I received. More
Excellent Service We have been coming back for our routine service ever since we purchased our vehicle from Ferguson. It has always been exceptional, professional serv We have been coming back for our routine service ever since we purchased our vehicle from Ferguson. It has always been exceptional, professional service. Richard as always has been excellent in his customer service skill set. I truly appreciate the whole staff. More
2019 GMC Terrain I was very pleased with the service, CSR had knowledge of my company maintenance plan through Enterprise. It included a free first oil change which I I was very pleased with the service, CSR had knowledge of my company maintenance plan through Enterprise. It included a free first oil change which I knew nothing about. Vert nice waiting area with wifi and a place to sit and work at your computer. The reclining seats are an awesome touch. More
Same day service The service department was able to take my truck same day and completely listened to the issues I was having and addressed them. Also they were aware The service department was able to take my truck same day and completely listened to the issues I was having and addressed them. Also they were aware of the manufacturer's recall and handled that as well. Thank you to the entire service and mechanic employees professionalism and thorough inspection and repairs to my 2017 GMC Sierra. More
Buick encore running rough Fantastic service returned calls staff that genuinely seemed to be concerned about our problems with the car, worked to get the issues fixed correctl Fantastic service returned calls staff that genuinely seemed to be concerned about our problems with the car, worked to get the issues fixed correctly and timely. Polite and professional all the way through. More
Recall service Scheduled an appointment. In and out efficiently, as promised. Long time customer for both sales and service and have always been very impressed with Scheduled an appointment. In and out efficiently, as promised. Long time customer for both sales and service and have always been very impressed with both areas. More
Great service! This was my first service wasn't sure were to go but when I went in they were very helpful. Everyone was friendly and service was great! 😃 This was my first service wasn't sure were to go but when I went in they were very helpful. Everyone was friendly and service was great! 😃 More
Fast and Efficient In and out in 40 minutes. Waiting are very comfortable. I will return when my next service is needed. My wife also liked the waiting room and servic In and out in 40 minutes. Waiting are very comfortable. I will return when my next service is needed. My wife also liked the waiting room and service. More
Professional The service guys are great and very knowledgeable! They always take good care of us and are usually pretty fast. They tell us what we need, and the The service guys are great and very knowledgeable! They always take good care of us and are usually pretty fast. They tell us what we need, and then let us make the decision with no pressure. More
Best customer service! Richard took care of me when I brought my car in for an oil change. Incredibly nice guy, was very honest, and even found a nail in my tire and repaire Richard took care of me when I brought my car in for an oil change. Incredibly nice guy, was very honest, and even found a nail in my tire and repaired for free while I was there so that I stayed safe on the road! I am pregnant and he took great care to make sure I had a comfortable spot to wait, got my car done quickly, and checked in during the service to make sure i didn’t need anything else. I will never go to another service department— they are the best! More