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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,837 Reviews

1,837 Reviews of Ferguson Buick GMC - Service Center

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June 05, 2024

The complaint I have about this company is that every time I bring my vehicle in for service which has only been twice so far they messed up my settings on my gauges. Then I have to get the book stick as More

by LOVEAUSSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

My maintenance advisor was excellent. He took care of me immediately and his swiftly as the process would allow. I had no troubles with us completely satisfied with the maintenance and th More

by HRRSTIKER29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
June 04, 2024

Great customer service. They asked questions and came up with a solution quickly. Will recommend them to others. More

by m.broughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in service also helped me
June 04, 2024

They aren’t the friendliest at all. But for the most part my vehicle has been fixed. More

by MYRA.SOLIS0987654321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendall bryson
June 03, 2024

Brian does an excellent job with understanding the customer needs, would recommend Ferguson to anyone needing service More

by dbrennan52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
June 03, 2024

Excellent service and was in and out in minimum time. Highly recommend to all for service and reliability. More

by RAZORIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

They took care of a problem for me in a fast, efficient manor. I had been bounced around by a couple of other places before here. This will be my go to place. More

by Vesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

I almost didn’t come back because of a previous service department person I dealt with. But My recent experience was much better! More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Messy caused MILs had to return for corrective action Oxygen sensor had to be replaced????? More

by DANNYOFBC@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Genovese
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Very knowledgeable and helpful service department Clean and so is my car. Will always recommend Ferguson More

by SCOTTANDELLENWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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