Ferguson Subaru
Broken Arrow, OK
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I brought my Forester in to deal with a transmission fluid leak. It was found that it most likely resulted from months earlier when I had warranty work done on trhe transmission. Both times my service fluid leak. It was found that it most likely resulted from months earlier when I had warranty work done on trhe transmission. Both times my service representative was JESSE KEYS. My two expriences working with JESSE were wonderful. He communicated with me on the car's status and I also I was provided a loaner car during both visits. His personality and demeanor led me to want to write this review. JESSE presents himself as really wanting to help the customer. and the "plain talking" left me with a very positive feeling with the service department there. They do a great job. Thank you again JESSE! 5 STARS, for sure! More
Just purchased my third Subaru from Ferguson. Great dealership that I trust completely. I told Chester what I wanted in a used Forester, he kept an eye out and got it! Wanted the Service Depa Great dealership that I trust completely. I told Chester what I wanted in a used Forester, he kept an eye out and got it! Wanted the Service Department to do the suggested maintenance and they fixed me up for my 1,000 mile trip the same week.......no issues! More
Great no pressure experience with total transparency. Chester made buying our first Subaru the best car buying experience we've had. We will be back for any future Subaru purchases. Chester made buying our first Subaru the best car buying experience we've had. We will be back for any future Subaru purchases. More
We traded our beloved 2019 Outback limited for a new 2016 Outback limited. We worked with Chester Lohman who was great to deal with. Ferguson's initial pricing ($3,000.00 off of sticker) was fair, and we neg Outback limited. We worked with Chester Lohman who was great to deal with. Ferguson's initial pricing ($3,000.00 off of sticker) was fair, and we negotiated a fair trade in value for our car. Financing was a breeze and not really any high-pressure sales tactics were used. They did offer all kinds of extended warranties, so just do your homework before going in and think about ahead of time what warranties if any you might want to get. All in all, it was a great experience. Give Chester a call if you are looking for a new Subaru. By the way, we absolutely love our new Outback. More
Everyone we dealt with was very nice, professional and open. Went her on a recommendation from someone else and couldn't have been happier with service or the truck we bought. open. Went her on a recommendation from someone else and couldn't have been happier with service or the truck we bought. More
My wife, kids and I were there for probably 30 minutes. There were multiple people that looked like they worked there, that were not busy. We looked at 3 cars sat in them and not once did anyone offer to h There were multiple people that looked like they worked there, that were not busy. We looked at 3 cars sat in them and not once did anyone offer to help us. We finally left. More
