Ferguson Subaru

JUVI WAS A GOOD LISTENER, MATCHED CAR TO NEEDS. DEALERSHIP HAS A VERY GOOD REPUTATION. DEALERSHIP HAS A VERY GOOD REPUTATION. More

Chester is the best car salesman I have ever dealt with. We drive 2 hours (one way) to work with him and the Ferguson team. They are great! We drive 2 hours (one way) to work with him and the Ferguson team. They are great! More

Friendly, knowledgabe staff. This is our second purchase from Ferguson. Chester is the best salesman, This is our second purchase from Ferguson. Chester is the best salesman, More

I’ve owned my Subaru since new—it had only 35 miles when I purchased it. Unfortunately, the service experience has been nothing short of frustrating, and I feel it’s important to share my experience. Mul I purchased it. Unfortunately, the service experience has been nothing short of frustrating, and I feel it’s important to share my experience. Multiple Service Visits: This is the third time they have had my vehicle. After prior service, the car continued to smoke, which required me to bring it back. Because of this, I have spent more time driving their loaner cars than my own brand new vehicle. Loaner Car Tire Issue: While using their loaner, I was forced off the road by a semi and ended up with a flat tire. At first, I was told they would “try to have it covered.” Later, I was suddenly called at work and told I had to pay for the tire immediately. I had already offered to pay by check when I returned the loaner, but they insisted on immediate payment and warned me about their 3% credit card fee. The pressure and lack of flexibility were unprofessional. Detailing Excuse: When they finally completed service, I was told they “detailed” my car as a goodwill gesture. In reality, most service departments provide a wash or detail after service, and my car went in clean to begin with. I would have preferred they honor their word on the tire instead of treating a detail as compensation. Shady Communication: I was strung along with mixed messages—first told the tire might be covered, then pressured to pay right away. This inconsistency reflects poorly on how they treat customers. In summary: I purchased a new Subaru so I wouldn’t have to deal with these kinds of problems, yet I’ve been without my car for weeks at a time, driving loaners more than my own vehicle. The handling of the tire issue and the repeated return visits due to unresolved problems make me question their integrity and professionalism. More

Super easy and delightful with Juvi helping find the perfect vehicle fast for me. He listened and didn’t question my decisions. perfect vehicle fast for me. He listened and didn’t question my decisions. More

Had a great experience, Chester was extremely helpful with picking out the my new WRX. Would suggest Ferguson for anyone in the Tulsa area looking for a new vehicle with picking out the my new WRX. Would suggest Ferguson for anyone in the Tulsa area looking for a new vehicle More

Greeted at the door and everyone was very kind and willing to help. It is a bit difficult to find the showroom and the waiting space could be a little larger and more comfortable. willing to help. It is a bit difficult to find the showroom and the waiting space could be a little larger and more comfortable. More

My husband and I just had a great experience while purchasing our new Ascent. Chester assisted us in our efforts and was the best. Chester is extremely knowledgeable, makes sure you are taken care of, purchasing our new Ascent. Chester assisted us in our efforts and was the best. Chester is extremely knowledgeable, makes sure you are taken care of, and works to make sure everyone wins. We love the Ascent it is beautiful and drives the best. I highly recommend Chester and Ferguson Subaru. More

Today my wife and I went to Subaru due to my current Forester having some issues, which will be looked at Monday the 11th of August. While there we were introduced to Jake Pry, he did a fantastic job an Forester having some issues, which will be looked at Monday the 11th of August. While there we were introduced to Jake Pry, he did a fantastic job answering questions, and going through the process of making the sale making it smooth and easy. This is our 3rd Subaru in our household. From the sale, to wrapping up the paperwork, and then the going over the features of our Outback and how to use the new things that Subaru has added in the last 9 years. If your looking for a no pressure salesman, ask for Jake. Great attitude, knowledgable, and very patient. Thanks for the fantastic customer service. More

Worked with Chester for our second car purchase! He's very knowledgeable and highly competent! Recommend him to anyone in the market for a Subaru! He's very knowledgeable and highly competent! Recommend him to anyone in the market for a Subaru! More