
Ferguson Subaru
Broken Arrow, OK
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I recently returned to Subaru to upgrade my 2024 Forester to the 2025 Forester! Lucky for me I met Jake Pry! First of all he offered me any sister bottles of water! Then down to business! I told him what to the 2025 Forester! Lucky for me I met Jake Pry! First of all he offered me any sister bottles of water! Then down to business! I told him what I wanted- a quieter Forester! We walked the lot but did not find the identical Forester that I preferred. Rather than waste time Jake drove the hunted to see how I liked it, the quietness and the better mileage. A lovely car, but I prefer gas powered cars! So Jake again took me for a drive in a 2025 Forester ( but not my color) to see the difference between my 2024 car and the hybrid! There is a good difference! We went the office to talk and find the color car I wanted. One was scheduled to come in the next week! We did the paperwork, more water, and Jake answered all my concerns and those of my sister. Jake was the ideal sales person you would want to have! He was polite, courteous, aware of our needs ( water and snacks) and very aware of the waiting time to talk with the finance person ( who was also great) and aware of the waiting time for the new car to be delivered. He explained everything thoroughly and we felt very much at ease! He has a very pleasant personality and is not pushy. And again very aware of our needs! This whole experience was very pleasant. The new car arrived the following week. Jake called me and set up a time for the pickup! It was like being back with a good friend. We sat in the car while he explained some of the newer features on the new larger screen. Now I’m a happy driver in my new car and very happy with the excellent service and special person Jake who helped me so much!!! Thank you, Subau! More
A friend said we had to talk to Chester about getting new Subaru and she was right! Chester made it easy to find the perfect Crosstrek for our family! new Subaru and she was right! Chester made it easy to find the perfect Crosstrek for our family! More
We came in totally prepared for the typical dealership experience and Chester was a breath of fresh air! Chester wasn't pushy and honestly seemed to be interested in helping us find the right car. thank experience and Chester was a breath of fresh air! Chester wasn't pushy and honestly seemed to be interested in helping us find the right car. thank you Chester! More
This is my 2nd vehicle purchased from Chester. Chester is knowledgeable makes the buying experience transparent when purchasing from him. My time is limited and very important to me and Chester Chester is knowledgeable makes the buying experience transparent when purchasing from him. My time is limited and very important to me and Chester is very mindful of that and i feel like my time at the dealership was used effectively. More
Straightforward information, details on models by year, great customer service with tailoring to what I was looking for is what I found with Chester Lohman. This Forester is as good as it gets to replace m great customer service with tailoring to what I was looking for is what I found with Chester Lohman. This Forester is as good as it gets to replace my beloved 2014. He really balanced hearing what I liked with his extensive knowledge of vehicles in general and his inventory specifically. More
They were not pushy . They told me the price with no hassle.. Didn’t have to go back and forth between salesman and his manager. Financing went smoothly. Details of warra They told me the price with no hassle.. Didn’t have to go back and forth between salesman and his manager. Financing went smoothly. Details of warranty and other services were explained simple and straight forward . More